Introducing DrWell Connect

Meet the New DrWell Connect

A new DrWell platform designed to give you more ways to grow your treatment programs, create a better patient experience, and get paid faster.

Available now

Moving to Connect is free. Existing DrWell practices can start today at no additional charge.

A 1 minute 45 second look at how Connect works.

A new way to DrWell

More Flexibility for Your Business. A Better Experience for Your Patients.

DrWell Connect helps providers create and manage more flexible treatment programs while giving patients greater visibility and control over their care. Build more comprehensive treatment plans, simplify how patients manage their medications, create new opportunities to increase patient lifetime value, and receive payouts faster.

Give Patients More Control

Patients can pause or cancel their medications directly through the CareOS portal, creating a more convenient self-service experience.

Give Patients Delivery Visibility

Patients can track their order delivery through CareOS, without contacting your team for routine shipping updates.

Build Treatment Plan Stacks

Offer multiple medications through one treatment plan, one subscription, and one payment.

Add More to Every Treatment Plan

Include optional add-ons in your treatment plan templates to expand offerings and increase average patient lifetime value.

And you don’t have to move your entire business over to start using it.

Get paid faster

Connect Orders Receive Next-Day Payouts.

NEXT-DAY PAYOUTS

on orders placed through DrWell Connect

The sooner eligible order volume moves to Connect, the sooner your business benefits from faster access to its revenue. You don’t have to wait until every patient is ready to move.

No all-at-once migration required

Start With New Patients. Move the Rest When You’re Ready.

STEP 1

Start New Patients on Connect

Begin onboarding new eligible patients through Connect instead of adding volume to your existing platform.

STEP 2

Keep Existing Patients Where They Are

Existing patients and active orders continue on your current DrWell platform.

STEP 3

Let Existing Volume Decrease Naturally

As patients cancel or complete treatment, the number your team manages on the legacy platform gets smaller.

STEP 4

Move the Rest When You’re Ready

Once the remaining eligible population is manageable, transition those patients on your timeline.

New eligible patients
Start on DrWell Connect
Regular medication volume
Move to DrWell Connect
Existing patients and orders
Continue on your existing DrWell platform
Controlled substances
Remain on your existing platform while EPCS certification is completed
Smart Consult intakes
Continue through your existing platform as needed
Remaining eligible patients
Move to Connect when the volume is manageable
No forced cutover. No need to migrate everyone on day one.

What stays on your current platform

Keep the Workflows Your Business Needs.

Two things are not in Connect yet. Neither one has to hold back the volume that can move today.

Controlled substances

DrWell Connect is currently going through EPCS certification, so controlled substances are not yet available through Connect. Continue managing controlled-substance patients on your existing DrWell platform while moving eligible regular medication volume to Connect. Once EPCS certification is complete, you’ll already have your Connect workflows established.

Smart Consults

Smart Consults are not currently available within DrWell Connect. If you rely on Smart Consults today, continue managing those intake forms through your existing DrWell platform while using Connect to send new enrollment links and manage eligible Connect workflows. You don’t have to give up Smart Consults to start taking advantage of Connect.

Don’t wait to move the volume that can benefit from Connect today because of the volume that can’t move yet.

See DrWell Connect in action

Take a 15-Minute Tour

See how Connect fits into your existing workflow, and how easy it is to start with new patients without migrating your entire patient population at once.

Full platform walkthrough, 15 minutes.

Ready to try Connect?

Start Getting More From Your New Patient Volume.

  • Next-day payouts on Connect orders
  • Patient self-service and delivery tracking through CareOS
  • Treatment plan stacks with one subscription and payment
  • Add-ons that can help increase patient lifetime value
  • A gradual transition without an all-at-once migration

Getting started does not require you to migrate your entire existing patient population. Our team can help you determine the approach that works best for your business.

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