# DrWell

> DrWell helps medical practices launch and run cash-pay weight, hormone, peptide,
> skin and longevity programs. Connect by DrWell is the platform practices use to
> build treatment plans, enroll patients, take payment, and order medication from a
> vetted pharmacy network covering all 50 states and Washington, DC. DrWell also
> runs a patient-facing directory for finding a provider.

DrWell sells to medical practices, not to patients. The buyer is typically the
owner, medical director or practice administrator of a med spa, weight loss clinic,
hormone and longevity clinic, primary care or concierge practice, plastic surgery
practice, cosmetic dermatology practice, or naturopathic practice already offering
or considering cash-pay medication programs.

## What Connect by DrWell does

- Treatment plans with landed medication cost and estimated margin shown while the plan is built
- Patient enrollment by link, with checkout, consent and identity verification in one flow
- Medication ordering routed to a licensed pharmacy in the network by medication and patient state
- Multi-medication subscriptions, each medication on its own cycle rather than a shared renewal date
- Recurring payments built for the high-risk category, with automatic retry and recovery of declined cards
- CareOS, a patient portal for shipment tracking, card and address updates, subscription pauses and provider instructions
- Revenue reporting across enrolled patients, pending orders, cost of goods and retention

## What DrWell is not

- Not a telehealth network. DrWell does not supply prescribers. Every order is written by a provider on the practice's own team, under their license.
- Not an EMR and not a replacement for one. Connect runs alongside existing charting.
- DrWell makes no clinical decisions. Scope of practice, supervision and telehealth rules remain the practice's responsibility.
- DrWell is a LegitScript Enterprise Certification Partner for Healthcare. That does not certify a customer's practice, and a practice should not describe itself as LegitScript certified.

## Pricing

Plans are priced by the number of actively enrolled patients, not by staff seats.
Every provider, location and login is included at every tier.

- Starter: $2,999 a year or $299 a month, up to 15 active enrolled patients, 3.90% + $0.20 platform service fee
- Growth: $3,999 a year or $399 a month, up to 30 active enrolled patients, 3.25% + $0.20 platform service fee
- Accelerate: $4,999 a year or $499 a month, up to 50 active enrolled patients, 2.90% + $0.20 platform service fee
- Apex: $7,999 a year or $799 a month, unlimited active enrolled patients, 2.90% + $0.20 platform service fee

There is no setup fee and no implementation project. Account creation takes about
10 minutes, onboarding under 5 minutes, and first patient enrollment under 1 minute.

- [Connect pricing](https://www.drwell.com/connect/pricing): full plan comparison, platform service fees and support levels

## Start here

- [Connect by DrWell](https://www.drwell.com/connect): what the platform does and who it is for
- [Watch the demo](https://www.drwell.com/connect/demo): 15-minute walkthrough, no sales call required
- [Book a strategy call](https://www.drwell.com/connect/strategy-call): 30-minute session comparing a practice's own medication costs, patient pricing and volume against Connect

## By practice type

- [Med spas](https://www.drwell.com/connect/for/med-spas)
- [Weight loss clinics](https://www.drwell.com/connect/for/weight-loss-clinics)
- [Hormone and longevity clinics](https://www.drwell.com/connect/for/hormone-and-longevity-clinics)
- [Primary care, concierge and direct primary care](https://www.drwell.com/connect/for/primary-care)
- [Aesthetic practices](https://www.drwell.com/connect/for/aesthetic-practices)
- [Plastic surgery](https://www.drwell.com/connect/for/plastic-surgery)
- [Cosmetic dermatology](https://www.drwell.com/connect/for/cosmetic-dermatology)
- [Naturopathic doctors](https://www.drwell.com/connect/for/naturopathic-doctors)

## Platform capabilities

- [All features](https://www.drwell.com/connect/features)
- [Patient enrollment](https://www.drwell.com/connect/features/patient-enrollment)
- [Medication marketplace and treatment plan templates](https://www.drwell.com/connect/features/medication-marketplace)
- [Multi-medication subscriptions and stacked plans](https://www.drwell.com/connect/features/subscriptions-and-stacking)
- [Dosage tracking and titration schedules](https://www.drwell.com/connect/features/dosage-tracking)
- [Payments and failed-payment recovery](https://www.drwell.com/connect/features/payments)
- [CareOS patient portal](https://www.drwell.com/connect/features/patient-portal)
- [Revenue reporting](https://www.drwell.com/connect/features/revenue-reporting)

## Pharmacy network

- [Pharmacy sourcing and fulfillment](https://www.drwell.com/connect/pharmacy-network)
- [How DrWell vets pharmacies](https://www.drwell.com/connect/pharmacy-network/how-we-vet): licensing, state coverage, testing standards and recall history
- [Medication ordering and 50-state coverage](https://www.drwell.com/connect/pharmacy-network/fulfillment): typical delivery is two to five days from checkout
- [Medication cost of goods](https://www.drwell.com/connect/pharmacy-network/costs): landed cost including shipping and cold packaging

Medications are dispensed by licensed pharmacies in the DrWell network against a
prescription written for a named patient. Orders are shipped directly to the
patient, so practices hold no inventory. Some medications can be ordered as office
stock where a practice administers in office.

## Compliance and patient safeguards

- [Compliance support](https://www.drwell.com/connect/compliance): what Connect supports and where practice responsibility begins
- [LegitScript certification](https://www.drwell.com/connect/compliance/legitscript)
- [Payments and PCI](https://www.drwell.com/connect/compliance/payments-and-pci)
- [Patient identity verification](https://www.drwell.com/connect/compliance/identity-verification)
- [Informed consent](https://www.drwell.com/connect/compliance/informed-consents)

## For patients

- [Find a provider](https://www.drwell.com/find-care): search licensed providers by location and program
- [Health guide](https://www.drwell.com/health-guide): patient answers on weight, hormone, skin and longevity care
- [SmartConsult](https://www.drwell.com/smart-consult): start an async consultation with a participating practice

## Publication

- [The Sig](https://www.drwell.com/the-sig): operating guidance for cash-pay practices, including webinar recaps

## Legal

- [Terms of Service](https://www.drwell.com/terms-of-service)
- [Privacy Policy](https://www.drwell.com/privacy-policy)
- [Consumer Health Data Privacy Policy](https://www.drwell.com/consumer-health-data-privacy-policy)
- [Cookie Policy](https://www.drwell.com/cookie-policy)