🔼 Increase Revenue per Patient
- Patients are more likely to enroll in multiple programs when presented with logical next steps immediately after purchase.
- This feature helps convert a single program purchase into a series of enrollments, driving up lifetime value per patient.
🤝 Boost Patient Retention and Engagement
- By recommending related programs (e.g., hair loss prevention while undergoing weight loss treatment), providers guide patients along a personalized care path.
- Patients who engage in more than one program tend to stick with the platform longer, improving overall health outcomes and satisfaction.
🎯 Leverage Smart Placement for Maximum Impact
- Recommendations are displayed at a moment when patients are already committed and receptive, making it an ideal opportunity to upsell or cross-promote.
- The ability to control the order and content of recommendations ensures the suggestions feel intentional and relevant—not random or pushy.
🚀 Bottom Line:
Recommended Items transforms a checkout into a launchpad for deeper engagement and greater revenue. By thoughtfully connecting programs, providers create a continuum of care that benefits both their patients and their business.
📝 Steps to Configure Recommended Items
1. Sign In
- Go to the DrWell Provider Platform and sign in using your provider credentials.
2. Access the Program List
- In the top navigation menu, click Programs.
- Find the program you want to edit.
- Click the Details button next to the desired program.
3. Scroll to Recommended Items
- On the program details page, scroll to the bottom.
- Locate the Recommended Items section.
4. Add Recommended Programs
- Click inside the Recommended Items input field.
- Begin typing the name of the program(s) you wish to recommend.
- Select a program from the dropdown to add it to the list.
- You may add up to six recommended programs.
🔄 Note: The order in which you add items is the order in which they will appear to the patient during checkout.
5. Save Your Changes
- After selecting your recommended programs, click the Save button at the bottom of the page.
✅ What Happens Next?
Once saved, the selected programs will be shown to patients immediately after they complete checkout for the primary program. This enables a seamless way to encourage continued care and program participation. See an example checkout page with recommended items below:
After one practice implemented Recommended Items, they received 3 purchases from one patient within one minute of each other. A weight loss package followed by a sermorelin and NAD package to help boost energy and counteract potential reduced energy associated with GLP-1s.
Pro Tip:
Recommend items that are relevant and appropriate to the primary package. For example, if a GLP-1 is the primary package, recommend hair loss treatments or even a filler package if they’re worried about volume loss. It’s also an opportunity to add a Botox subscription package. The opportunities are endless! Login and give it a try!