DrWell Connect | Cash-Pay Practice Management Platform
Run your cash-pay medical programs from one connected platform.
DrWell Connect brings patient enrollment, consent, treatment plans, pharmacy ordering, recurring payments, medication fulfillment, shipment tracking, titration, and refills into one workflow, so your medical team can care for more patients without creating more administrative work.
Built for weight management, hormone therapy, peptide, aesthetic, and wellness programs.
Enroll
Patient completes intake
Consent
Signed and stored
Prescribe
Provider reviews
Source
Pharmacy selected
Charge
Payment captured
Ship
Medication fulfilled
Track
Patient follows delivery
Titrate
Dose schedule advances
Refill
Next cycle begins
One patient. One record. One connected workflow.
One connected workflow
Spend less time managing the program. More time growing it.
Cash-pay programs create work at every step of the patient journey. Connect coordinates those steps in one place, reducing the forms, portals, spreadsheets, follow-up lists, and manual handoffs your staff has to manage.
One Connect patient record
Intake forms
Consent PDFs
Tracking spreadsheet
Pharmacy portal
Payment tool
Refill reminder list
Reduce front-desk work
Patients enroll, sign consent forms, track shipments, update payment information, and manage eligible subscription changes without relying on your staff for every step.
Simplify medication operations
Build treatment plans, source medication through pre-vetted 503A and 503B pharmacy partners, and generate orders without re-entering patient information into separate pharmacy portals.
Automate recurring program work
Keep refills, medication cycles, titration schedules, subscription changes, and eligible payment retries moving without another spreadsheet or reminder list.
Know what your programs earn
See medication cost and expected margin when building a plan, then monitor program- and provider-level margin as the program runs.
01
Patient enrollment and consent
Enroll patients without creating more work for your front desk.
Choose the treatment plan and send one enrollment link. Patients complete enrollment, program-specific consent, identity verification, and payment in one guided flow.
•
Collect program-specific consent and keep the signed version on the patient record.
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Verify patient identity before a medication order is created.
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Send enrollment before the appointment or complete it with the patient in the room.
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Move patient information directly into the treatment workflow without re-entering it.
One link for the patient. A completed enrollment for your staff.
Enrollment progress
Enrollment
Consent signed
Identity verified
Payment method added
Ready for provider review
Semaglutide + B12
503B
Shipping included
$113.00
Tirzepatide + Glycine
503B
Shipping included
$168.00
Medication cost
$113.00
Your patient price
$363.00
Expected margin
$250.00
Cost and expected margin are visible while you build the plan.
02
Medication marketplace
Know your medication cost and margin before you price the program.
Compare medications across DrWell's pre-vetted 503A and 503B pharmacy network, see pricing with shipping included, and set your patient price with the expected margin visible upfront.
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Access medication options across pre-vetted pharmacy partners.
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See shipping included in quoted medication rates.
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Set patient pricing by treatment plan.
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See expected margin while you build the program, not after an invoice arrives.
Know the cost. Set the price. See the margin.
03
Multi-medication subscriptions
Manage complex treatment programs as one patient relationship.
Combine multiple medications in one subscription while keeping each medication on the fulfillment schedule it actually needs.
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Keep 28-, 56-, or 84-day medication cycles within one patient program.
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Let eligible patients pause or cancel one medication without disrupting the rest.
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Set programs to end automatically after a defined number of successful payment cycles.
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Maintain one patient record and one recurring relationship across multiple therapies.
Multiple medications. Different schedules. One patient program.
One subscription
3 medications
GLP-1
Every 28 days
Peptide
Every 56 days
Hormone therapy
Every 84 days
One patient record. One recurring relationship.
0.25mg
0.5mg
0.5mg
1.0mg
1.7mg
Planned hold at 0.5mg
2 cycles
04
Dosage tracking and titration
Keep titration on the patient record, not in a spreadsheet.
Build planned dose progression into the treatment plan and let Connect carry the schedule forward by medication cycle, while keeping the provider in control of reviews, holds, and overrides.
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Keep dose history attached to the patient record.
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Define planned dose progression by treatment plan.
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Add planned holds when a patient should remain at the same dose.
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Pause a subscription without incorrectly advancing the titration cycle.
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Allow providers to review or override the planned progression at any time.
A clearer dosing history for staff. Control stays with the provider.
05
CareOS patient portal
Give patients answers without sending them to your front desk.
CareOS gives patients one place to manage routine program needs themselves, from checking medication shipment status to updating their card on file.
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Track medication shipments. Patients can follow shipment status from dispatch through delivery.
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Update payment information. Patients can update the card on file without calling your office.
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Manage eligible subscription changes. Patients can pause or cancel eligible subscriptions themselves, with changes reflected in the next payment cycle.
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View their medications. Patients can see their medication and program information from one portal.
Fewer “Where is my medication?” and “Can you update my card?” calls for your staff.
My medications
GLP-1
Active
Hormone therapy
Active
Shipped
Tue
In transit
Wed
Out for delivery
Today
Card on file
Ending 4242
New card saved
Ending 1881
GLP-1
Active
Hormone therapy
Paused next cycle
Update card
Practice operations
Protect recurring revenue, and know what your programs are earning.
06
Payment recovery
Spend less staff time chasing declined cards.
Connect automatically retries eligible failed recurring charges, helping keep programs active without turning every declined payment into another manual task for your staff.
Card declined
Automatic retry
Payment captured
Program continues
Recovered
Fewer declined cards turn into lost patients.
07
Revenue reporting
Know what your cash-pay programs are actually earning.
See program- and provider-level margin after medication costs and platform service fees without waiting for a month-end spreadsheet reconciliation.
Revenue
$363.00
Medication cost
$113.00
Platform service fee
$10.73
Net margin
$239.27
Program economics while there is still time to act on them.
Built for the whole practice
One platform. A better workflow for everyone running the program.
Provider
Front desk
Practice manager
Practice owner
Provider
Review and approve without chasing patient information.
Enrollment, treatment information, medication orders, and dose history stay connected to the same patient record.
Front desk
Answer fewer routine patient questions.
Patients can track shipments, update cards, and manage eligible program changes through CareOS.
Practice manager
Spend less time managing exceptions.
Automated recurring workflows and eligible payment retries reduce the number of tasks that become staff follow-up.
Practice owner
See how your programs are performing.
Monitor program- and provider-level margin without waiting for manual month-end reconciliation.
One Connect workflow
Enrollment and consent
Medication orders
Dose history
Shipment tracking
Recurring payments and retries
Margin reporting
One platform for the operational side of cash-pay care.
Connect brings the workflows behind recurring cash-pay medical programs together, from patient enrollment through fulfillment, payment, refills, and reporting.
Patient enrollment
Intake, consent, identity verification, and payment.
Treatment workflow
Treatment plans, medication ordering, titration, and refills.
Pharmacy fulfillment
Pre-vetted 503A and 503B pharmacy partners with shipment tracking.
Patient self-service
Shipment status, payment updates, and eligible subscription management.
Recurring payments
Card-on-file billing and eligible failed-payment retries.
Business reporting
Program- and provider-level margin visibility.
Straight answers
Questions practices ask before changing their workflow.
What is DrWell Connect?
DrWell Connect is a platform for managing recurring cash-pay medical programs, bringing patient enrollment, consent, treatment plans, pharmacy ordering, payments, medication fulfillment, shipment tracking, titration, refills, and program reporting into one workflow.
Does Connect write to our EMR?
Not today. Connect runs the recurring cash-pay program alongside your EMR, which keeps the clinical chart. If a connection matters to your practice, raise it on the call and DrWell can tell you where it stands.
Can we use our own pharmacy?
Ordering runs through DrWell's pre-vetted network because the certification chain and tracking depend on it. The network covers all 50 states and DC, and shipping is included in every quoted rate.
How many users and locations are included?
All of them, on every plan. Pricing is by active enrolled patients, so adding a provider, front desk user, or second location costs nothing.
Can a patient pause one medication without stopping the entire program?
Yes. Eligible patients can pause a medication in the portal. It takes effect on the next payment cycle while the rest of the program keeps running.
How fast can we start enrolling patients?
Signing up takes under 10 minutes, onboarding takes under 5 minutes, and enrolling the first patient takes under 1 minute. There is no implementation project and no setup fee.
Can patients track medication shipments themselves?
Yes. CareOS lets patients follow shipment status and receive tracking notifications from dispatch through delivery.
Does Connect support recurring medication programs?
Yes. Connect supports recurring subscriptions, medication-specific fulfillment cycles, planned titration, refills, payment collection, and eligible subscription changes.
See the connected workflow
Spend less time operating your cash-pay program.
See how Connect brings enrollment, treatment workflows, pharmacy fulfillment, patient self-service, recurring payments, and reporting together for your practice.
No setup fee. Unlimited users and locations on every plan.
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