Less compliance work to remember.
More built into the workflow.
Cash-pay medication programs come with processes most practices were never built to manage. Connect helps handle key safeguards around payments, pharmacy sourcing, patient identity, consent and documentation, inside the workflow your team already uses.
DrWell is a LegitScript Enterprise Certification Partner for Healthcare.
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DrWell is a LegitScript Enterprise Certification Partner for Healthcare. Your program operates inside that certified environment, which is what makes advertising and payments workable for prescription care. DrWell is also a candidate in DirectTrust's e-Prescribing Certification Program for prescribing applications.
The behind-the-scenes work your team shouldn't have to become expert in
Connect helps structure the processes around your program so your staff can stay focused on patients and operations.
DrWell offers an optional advertising service within its LegitScript-certified healthcare program, helping practices navigate prescription-related platform requirements.
Connect is structured for medication-related transactions, including the pharmacy merchant classification identified on this page. Your team does not have to become payment-category experts.
Connect evaluates pharmacy partners before they receive patient orders, giving your practice a defined standard without asking staff to vet pharmacies from scratch.
Identity is checked before payment and medication ordering. Cases that cannot be verified automatically can be routed for provider review.
Key actions are recorded with the patient workflow as they happen, giving your team a history to retrieve later.
Medication programs need more than a standard medical-services payment setup
Connect uses the pharmacy-related merchant classification identified on this page (MCC 5912), and DrWell is a LegitScript Enterprise Certification Partner for Healthcare. The goal is to give your medication program a payment structure designed around what it actually does.
Payment providers still control their own review and enforcement processes. Connect does not guarantee that an account will never be reviewed or restricted.
Healthcare certification already behind the platform
DrWell is a LegitScript Enterprise Certification Partner for Healthcare, a credential relevant to regulated advertising and payment-platform review. Your practice uses Connect without having to become an expert in the certification itself.
Pharmacy vetting happens before they're allowed in the network
Connect evaluates pharmacy partners before they can receive orders, including licensing, state coverage, relevant credentials, testing standards and recall history. Your staff does not have to build that review process themselves.
Consent and identity checks happen before the order moves forward
Connect captures program-specific consent and checks patient identity before payment and medication ordering. If verification does not clear automatically, the case can wait for provider review.
The record builds while your team works
Key actions such as dose changes, identity approvals and consent can be recorded with the patient workflow as they happen, giving your team a history to retrieve later instead of reconstructing one from memory.
When someone asks, the information is easier to find
Certification and payment structure for advertising and payment questions.
Pharmacy source and consent information for patient questions.
Recorded activity for internal or external review, created as the work happened.
Connect handles the process. Your practice runs the practice.
Connect supports specific safeguards and administrative steps. It does not take on your legal, clinical or regulatory responsibilities.
Compliance and payments, answered plainly
Does Connect make our practice compliant?
No. Your practice and providers retain their legal, clinical and regulatory responsibilities. Connect supports specific safeguards and administrative processes inside the workflow.
How are medication payments handled?
Connect uses the pharmacy-related merchant classification identified on this page (MCC 5912), and DrWell is a LegitScript Enterprise Certification Partner for Healthcare. Your team does not need to manage the merchant code itself.
Does this guarantee payments are never held?
No. Payment providers retain their own review and enforcement processes. Connect does not guarantee that an account will never be reviewed or restricted.
How are pharmacy partners evaluated?
Connect reviews licensing, state coverage, relevant credentials, testing standards and recall history before a pharmacy can receive orders.
Can we advertise these programs?
DrWell offers an optional advertising service within its LegitScript-certified program. Advertising remains subject to platform rules.
Does DrWell's LegitScript certification make our practice LegitScript certified?
No. DrWell is a LegitScript Enterprise Certification Partner for Healthcare, and your program operates inside that certified environment. That is what allows advertising and payments to work the way they do. It does not certify your practice on its own, and your practice should not describe itself as LegitScript certified.
Do you support controlled substances?
Not yet. Prescribing controlled substances electronically requires the platform itself to be certified, and DrWell is a candidate in DirectTrust's e-Prescribing of Controlled Substances Certification Program for prescribing applications. Prescribing itself stays with your providers under their own DEA registrations. Until that certification is complete, Connect handles non-controlled medications.
When is patient identity verified?
During checkout, before payment and medication ordering. If additional verification is needed, the patient may be asked for identification and the case can be routed for provider review.
You don't need to become the compliance expert. See what Connect handles.
In one walkthrough, see how Connect supports payment structure, pharmacy vetting, patient verification, consent and documentation, and where your practice's responsibilities begin and end.