Connect
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Pharmacy network
Pharmacy sourcing, built into Connect

Prescribe with confidence. We handle the pharmacy network behind it.

Your practice should not need to become an expert in pharmacy licensing, sourcing, fulfillment and backup coverage just to run a weight and wellness program. Connect gives you access to pre-vetted 503A and 503B pharmacy partners, routes orders based on the patient and the medication, and keeps fulfillment connected to the treatment plan.

LegitScript Enterprise Certification Partner, Healthcare
One Connect workflow. Multiple vetted pharmacy options. Coverage across all 50 states and DC.
DrWell is a LegitScript Enterprise Certification Partner for Healthcare, and every pharmacy in the network is reviewed before a single order reaches it. Your practice never opens a pharmacy account, negotiates a rate, or chases a shipment. We hold those relationships so you do not have to.
The core idea

Your practice should prescribe and manage the patient. It should not have to become a pharmacy sourcing and fulfillment operation.

The pharmacy network is not a catalog of vendors. It is infrastructure that reduces sourcing work, creates backup options, connects fulfillment to the patient workflow and gives your practice clearer visibility into cost.

THE DRWELL NETWORK
How DrWell Makes Pharmacy Sourcing Simpler
1DrWell runs the networkPharmacy sourcing and fulfillment sit behind the Connect workflow, so your practice does not have to build that expertise internally.
2Pharmacy problems land on your staffAvailability, licensing and fulfillment changes turn into staff work and patient frustration when nobody is managing them.
3The network is the safety netWhen circumstances change, an approved alternative pharmacy can support the same patient and the same medication.
4Vetting, in plain EnglishCredentials, licensing, facility type and available testing documentation are reviewed before a pharmacy joins the network.
5Sourcing becomes economicsMedication cost upfront, shipping included in the rate, no inventory to buy and nothing to reconcile at month end.
6Bring your own medication listCompare the real sourcing model and the real numbers for the program your practice already runs today.
Why this matters

Pharmacy complexity should not become practice complexity.

When sourcing breaks down, your patient calls your practice, not the pharmacy network. Connect is designed to reduce the operational and financial impact on your team.

01
Reduce dependence on a single pharmacy

Backup options help protect continuity when availability or shipping changes. One pharmacy running out, losing a state, or pausing a product does not have to stop every patient you have on that medication at the same moment.

02
Do not make your staff monitor pharmacy rules

DrWell manages network relationships and routing requirements behind the workflow. Nobody at your practice tracks which pharmacy pulled which product or dropped which state this month.

03
Access network pricing from your first order

Your practice benefits from DrWell's broader purchasing relationships without buying inventory upfront. There is no volume threshold to reach before the rate applies, and what you pay for the medication decides how much you keep.

04
Treat patients across more locations

Orders are routed to an appropriate network pharmacy based on where the patient lives and what is available there. The patient who moved, travels for work, or found you online is still someone you can treat.

When a pharmacy cannot ship

If one pharmacy cannot fill the order, your staff should not have to start over.

Availability, shipping permissions and pharmacy capabilities can change. When an order cannot be filled as planned, Connect can route it to another approved network pharmacy that can support that patient and that medication. Your team does not find the replacement, re-enter the order, or charge the patient a second time.

Continuity. More than one approved pharmacy may support the same medication.
Less rework. Your team does not have to rebuild the patient workflow in another portal.
Better patient experience. Tracking continues through Connect and CareOS.
Why this matters

Patients quit when a refill is late. Someone who goes two weeks without their medication loses momentum, loses faith in the program, and starts looking somewhere else. Keeping medication showing up on time is most of what keeps a patient paying you every month.

What happens when one cannot ship
The pharmacy tells us they cannot fill it, or cannot ship to that state
We find another approved pharmacy licensed in your patient's state that makes the same medication
We place the order there using the same prescription and the same dose
Your patient's price does not change
Tracking shows up in Connect and in your patient's app like normal
You only hear from us if the delivery date actually changes

This works because every pharmacy we use passed the same checks. There is no cheaper backup tier we fall back on when the first choice is out.

Delivery and fulfillment

From treatment plan to the patient's door, without another pharmacy workflow for your staff.

Order to doorstep usually takes 2 to 5 days. Here is what happens in between, and who handles each part.

01
Your patient completes the plan

You build the treatment plan, the patient checks out, and Connect routes the order. No fax, no separate pharmacy website to log into, and no pharmacy account for your practice to open.

02
An appropriate network pharmacy fills it

Connect uses the pharmacy network based on the prescription, the medication and the patient's location. Your team never has to decide which type of pharmacy should handle which order.

03
Medication ships directly to the patient

No office inventory, no patient pickup workflow and no staff handoff. Medication that has to stay cold is packed to stay cold, and nothing sits in your office fridge.

04
Tracking appears automatically

Patients can follow delivery in CareOS and your staff can see status in Connect. Most of the where-is-my-medication calls stop being calls.

2 to 5 days is the usual time from the order being placed to it arriving at your patient's address. Medication that ships cold and remote addresses can take longer, and shipping delays are out of anyone's hands.

How we check a pharmacy

We do the pharmacy diligence your practice should not have to do alone.

Before a pharmacy joins the network, DrWell reviews the information that matters to sourcing and fulfillment. The goal is to give your team a documented process instead of asking providers or office staff to evaluate pharmacies from scratch.

01
We verify what the pharmacy is authorized to do

503A and 503B facilities operate differently, and DrWell identifies which type is supporting the order. Your team does not have to work that out medication by medication.

02
We review independent credentials

Relevant accreditation or certification documentation is reviewed rather than relying only on marketing claims. NABP accreditation lasts three years and starts with an in-person inspection. LegitScript certification is the other credential we accept.

03
We verify state licensing

The network must support the patient's state for the order being routed. Between them, network pharmacies are licensed to ship to all 50 states and Washington DC, and the state is checked before the order goes out rather than after it ships.

04
We review available testing documentation

Relevant batch-level documentation can support questions about potency, sterility and contamination testing. If you are ever asked what was in a vial you gave a patient, there is a document to pull instead of a phone call to make.

What your practice gets

Your practice gets a repeatable sourcing process without building an internal pharmacy-vetting function.

Plain English

503A vs 503B: what does your practice actually need to know?

503A
Patient-specific compounding

Generally fills compounded medication for an individual patient based on a prescription.

vs
503B
FDA-registered outsourcing facility

May compound certain medications in batches and is subject to a different federal oversight framework.

For your practice

You do not need to become the routing expert. Connect uses the network and the order context to support fulfillment through the appropriate available pharmacy pathway.

What you pay

Know your medication cost before you set the patient's price.

Your practice sees the medication cost before building the treatment plan, with shipping included in the quoted rate. That makes it easier to price the program with visibility into the expected economics.

Network pricing from the first order. There is no volume threshold for your practice to reach first.
Shipping included in the displayed medication rate. Fewer surprise costs to reconcile later.
No inventory to purchase upfront. You order for the patient rather than stocking medication in the practice.
No monthly pharmacy bill to reconcile. Medication cost stays tied to the order.
What is in the price you see
The medication
Included
Shipping to the patient
Included
Cold shipping when needed
Included
Minimum order to hit
None
Stock you buy up front
None

The medication cost shows up on the order it belongs to. No monthly pharmacy bill to sort out and no separate shipping bill.

Comparing prices

A pharmacy quote is more than the medication price.

When you compare sourcing options, compare the full operational picture, not just the number on the vial.

01
Is shipping included?

Compare the true delivered cost. A lower medication rate with freight billed separately can land higher than a rate that already includes shipping, and cold shipping is where that gap usually shows up.

02
Can they legally support the states where your patients live?

Licenses are issued state by state, so a pharmacy that covers you today may not cover the patient who just moved. Ask for the current state list and the facility type, not a general claim about nationwide shipping.

03
What independent credentials and testing documentation can they provide?

Ask for the LegitScript certification or NABP accreditation certificate and its expiration date, then ask for batch testing paperwork on an order you already received. The second answer is the real answer.

04
What happens if they cannot fill the medication next month?

Understand who finds the backup and who manages the patient transition. If the answer is that you would go find another pharmacy yourself, that is what the price difference was buying you.

Worth weighing

The lowest quote may still create cost for your practice if staff must manage sourcing changes, shipping issues, separate accounts or patient disruption.

Compounded drugs are not FDA approved. FDA does not review compounded drugs for safety, effectiveness, or quality before marketing. Accreditation and testing say something about how a pharmacy operates. They do not mean the FDA approved the medication.

Before you commit

Compare your real medication costs before you make a decision.

Bring the medications you prescribe today. DrWell can walk through the available network pricing with shipping included and show the supporting pharmacy information relevant to your program. You evaluate the economics and the sourcing model using your actual program, not a generic price sheet.

Review my medication list
Questions we get

Pharmacy questions, answered in plain English.

Does my practice need to open or manage pharmacy accounts?

No. You order inside Connect. DrWell holds the pharmacy relationships and the accounts, which is also why your rate is set by what every practice on Connect buys together instead of by what you buy alone.

What happens if a pharmacy cannot fill an order?

Whether availability ran out or a rule change stopped shipping to that state, the order is routed to another approved network pharmacy that is licensed where your patient lives and supports the same medication. The prescription, dose, schedule and price stay the same, and nobody at your practice has to place the order again.

How long does delivery usually take?

Usually 2 to 5 days from when the order is placed to when it arrives at your patient's address. Medication that ships cold and remote addresses can take longer.

Can the network support patients in every state?

Between them, network pharmacies are licensed to ship to all 50 states and Washington DC, and the patient's state is checked before the order goes out. Which medications are available can still differ from state to state.

How does DrWell vet pharmacies?

Before a pharmacy joins the network we confirm what the facility is authorized to do, review its independent accreditation or certification documentation, verify the state licenses that cover your patients, and review available batch testing documentation. Network pharmacies are long-standing partners we work with directly, and we will walk your team through that documentation before you sign.

What is the practical difference between 503A and 503B?

A 503A pharmacy generally fills compounded medication for an individual patient based on that patient's prescription. A 503B is an FDA-registered outsourcing facility that may compound certain medications in batches and is subject to a different federal oversight framework. Connect uses the network and the order context to support fulfillment through the appropriate available pathway, so your practice does not have to make that call.

Can I keep using my own pharmacy?

No. Connect routes orders through the DrWell pharmacy network, because network pricing, backup coverage and the supporting documentation all depend on it. Your practice does not manage a separate pharmacy relationship alongside Connect.

Connect by DrWell

Bring your medication list. Leave knowing what sourcing would look like with DrWell.

See available medication pricing with shipping included, understand how orders would be routed and fulfilled, and review the pharmacy documentation relevant to your program.

One workflow for ordering, fulfillment and tracking, without your practice managing separate pharmacy relationships.