Your practice should not need to become an expert in pharmacy licensing, sourcing, fulfillment and backup coverage just to run a weight and wellness program. Connect gives you access to pre-vetted 503A and 503B pharmacy partners, routes orders based on the patient and the medication, and keeps fulfillment connected to the treatment plan.
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Your practice should prescribe and manage the patient. It should not have to become a pharmacy sourcing and fulfillment operation.
The pharmacy network is not a catalog of vendors. It is infrastructure that reduces sourcing work, creates backup options, connects fulfillment to the patient workflow and gives your practice clearer visibility into cost.
When sourcing breaks down, your patient calls your practice, not the pharmacy network. Connect is designed to reduce the operational and financial impact on your team.
Backup options help protect continuity when availability or shipping changes. One pharmacy running out, losing a state, or pausing a product does not have to stop every patient you have on that medication at the same moment.
DrWell manages network relationships and routing requirements behind the workflow. Nobody at your practice tracks which pharmacy pulled which product or dropped which state this month.
Your practice benefits from DrWell's broader purchasing relationships without buying inventory upfront. There is no volume threshold to reach before the rate applies, and what you pay for the medication decides how much you keep.
Orders are routed to an appropriate network pharmacy based on where the patient lives and what is available there. The patient who moved, travels for work, or found you online is still someone you can treat.
Availability, shipping permissions and pharmacy capabilities can change. When an order cannot be filled as planned, Connect can route it to another approved network pharmacy that can support that patient and that medication. Your team does not find the replacement, re-enter the order, or charge the patient a second time.
Patients quit when a refill is late. Someone who goes two weeks without their medication loses momentum, loses faith in the program, and starts looking somewhere else. Keeping medication showing up on time is most of what keeps a patient paying you every month.
This works because every pharmacy we use passed the same checks. There is no cheaper backup tier we fall back on when the first choice is out.
Order to doorstep usually takes 2 to 5 days. Here is what happens in between, and who handles each part.
You build the treatment plan, the patient checks out, and Connect routes the order. No fax, no separate pharmacy website to log into, and no pharmacy account for your practice to open.
Connect uses the pharmacy network based on the prescription, the medication and the patient's location. Your team never has to decide which type of pharmacy should handle which order.
No office inventory, no patient pickup workflow and no staff handoff. Medication that has to stay cold is packed to stay cold, and nothing sits in your office fridge.
Patients can follow delivery in CareOS and your staff can see status in Connect. Most of the where-is-my-medication calls stop being calls.
2 to 5 days is the usual time from the order being placed to it arriving at your patient's address. Medication that ships cold and remote addresses can take longer, and shipping delays are out of anyone's hands.
Before a pharmacy joins the network, DrWell reviews the information that matters to sourcing and fulfillment. The goal is to give your team a documented process instead of asking providers or office staff to evaluate pharmacies from scratch.
503A and 503B facilities operate differently, and DrWell identifies which type is supporting the order. Your team does not have to work that out medication by medication.
Relevant accreditation or certification documentation is reviewed rather than relying only on marketing claims. NABP accreditation lasts three years and starts with an in-person inspection. LegitScript certification is the other credential we accept.
The network must support the patient's state for the order being routed. Between them, network pharmacies are licensed to ship to all 50 states and Washington DC, and the state is checked before the order goes out rather than after it ships.
Relevant batch-level documentation can support questions about potency, sterility and contamination testing. If you are ever asked what was in a vial you gave a patient, there is a document to pull instead of a phone call to make.
Your practice gets a repeatable sourcing process without building an internal pharmacy-vetting function.
Generally fills compounded medication for an individual patient based on a prescription.
May compound certain medications in batches and is subject to a different federal oversight framework.
You do not need to become the routing expert. Connect uses the network and the order context to support fulfillment through the appropriate available pharmacy pathway.
Your practice sees the medication cost before building the treatment plan, with shipping included in the quoted rate. That makes it easier to price the program with visibility into the expected economics.
The medication cost shows up on the order it belongs to. No monthly pharmacy bill to sort out and no separate shipping bill.
When you compare sourcing options, compare the full operational picture, not just the number on the vial.
Compare the true delivered cost. A lower medication rate with freight billed separately can land higher than a rate that already includes shipping, and cold shipping is where that gap usually shows up.
Licenses are issued state by state, so a pharmacy that covers you today may not cover the patient who just moved. Ask for the current state list and the facility type, not a general claim about nationwide shipping.
Ask for the LegitScript certification or NABP accreditation certificate and its expiration date, then ask for batch testing paperwork on an order you already received. The second answer is the real answer.
Understand who finds the backup and who manages the patient transition. If the answer is that you would go find another pharmacy yourself, that is what the price difference was buying you.
The lowest quote may still create cost for your practice if staff must manage sourcing changes, shipping issues, separate accounts or patient disruption.
Compounded drugs are not FDA approved. FDA does not review compounded drugs for safety, effectiveness, or quality before marketing. Accreditation and testing say something about how a pharmacy operates. They do not mean the FDA approved the medication.
Bring the medications you prescribe today. DrWell can walk through the available network pricing with shipping included and show the supporting pharmacy information relevant to your program. You evaluate the economics and the sourcing model using your actual program, not a generic price sheet.
Review my medication listNo. You order inside Connect. DrWell holds the pharmacy relationships and the accounts, which is also why your rate is set by what every practice on Connect buys together instead of by what you buy alone.
Whether availability ran out or a rule change stopped shipping to that state, the order is routed to another approved network pharmacy that is licensed where your patient lives and supports the same medication. The prescription, dose, schedule and price stay the same, and nobody at your practice has to place the order again.
Usually 2 to 5 days from when the order is placed to when it arrives at your patient's address. Medication that ships cold and remote addresses can take longer.
Between them, network pharmacies are licensed to ship to all 50 states and Washington DC, and the patient's state is checked before the order goes out. Which medications are available can still differ from state to state.
Before a pharmacy joins the network we confirm what the facility is authorized to do, review its independent accreditation or certification documentation, verify the state licenses that cover your patients, and review available batch testing documentation. Network pharmacies are long-standing partners we work with directly, and we will walk your team through that documentation before you sign.
A 503A pharmacy generally fills compounded medication for an individual patient based on that patient's prescription. A 503B is an FDA-registered outsourcing facility that may compound certain medications in batches and is subject to a different federal oversight framework. Connect uses the network and the order context to support fulfillment through the appropriate available pathway, so your practice does not have to make that call.
No. Connect routes orders through the DrWell pharmacy network, because network pricing, backup coverage and the supporting documentation all depend on it. Your practice does not manage a separate pharmacy relationship alongside Connect.
See available medication pricing with shipping included, understand how orders would be routed and fulfilled, and review the pharmacy documentation relevant to your program.
One workflow for ordering, fulfillment and tracking, without your practice managing separate pharmacy relationships.