Product Updates

What's new in Connect
November 2026

More flexibility, less administrative work. This release gives your practice greater control over medication dosages, treatment plan updates, and pharmacy selection—helping you personalize patient care, manage fulfillment costs, and streamline everyday ordering.

Select any screenshot below to see the enhancement up close and what it means for your practice.

What's new

Dosage Updates

Keep Treatment Plans Up to Date with Pharmacy Dosage Changes

When pharmacies introduce or discontinue medication dosages, Connect now notifies your practice and identifies which treatment plans may need attention. Providers can add newly available dosages directly from the order screen, automatically updating the treatment plan template and eligible patient plans in one action.

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Personalize Dosing

More Control Over Patient Dosage Progression

Providers can now hold a patient's medication at a specific dose directly from the order screen. Instead of automatically progressing to the next scheduled dosage, future orders can remain at the selected dose until the hold is released or updated.

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More pharmacy flexibility

Switch Pharmacies Without Disrupting Patient Billing

Providers can now switch to another eligible pharmacy directly when placing a medication order. Compare available dosages, review fulfillment costs, and confirm changes before submitting—all while keeping the patient's existing charges unchanged.

When compatible, Connect also updates the treatment plan and future unsent orders to use the new pharmacy, eliminating repetitive manual changes.

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Jacob Horn

Jacob Horn

Chief Growth Officer, DrWell

Jacob leads growth at DrWell and has worked in aesthetics for more than 20 years. He writes The Sig for the people running cash-pay medication programs day to day.

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