Keep PatientNow as your EMR.Add DrWell for your weight and wellness program.
PatientNow can continue managing appointments, charting, billing and day-to-day practice operations. DrWell Connect adds the medication-specific infrastructure needed to run recurring GLP-1, HRT and peptide programs without moving your practice to a different EMR.
PatientNow EMR, pricing and reviews: do you need to switch?
Practices reading PatientNow reviews or looking for a PatientNow alternative are often asking whether one system has to do everything. For a recurring GLP-1, HRT or peptide program, it doesn't. Keep PatientNow as your EMR for appointments, charting, billing and practice management. Add DrWell for recurring medication orders, dose progression, pharmacy routing, program payments and patient follow-through.
PatientNow supports appointments, charting, billing and broad practice management. For medication-adjacent workflows, RxNow supports one-click Surescripts e-prescribing; providers manage refill requests from a dashboard. Your team can keep using those capabilities rather than changing the system that already runs the practice.
DrWell connects enrollment, payment status and the treatment plan to the next medication order. The first eligible order can be generated when treatment begins, and later orders can follow successful payment with planned dose progression. Multiple medications can be managed in one subscription, reducing the number of separate recurring workflows your staff has to maintain.
DrWell includes a pre-vetted 503A and 503B pharmacy network covering all 50 states and DC. If an eligible order cannot be filled through its original route, the platform can reroute it within the network. Your EMR remains the practice system while DrWell manages the medication-program fulfillment workflow.
Continue using PatientNow Payments for your practice's regular services. Eligible medication-program payments run through DrWell, with DrWell acting as merchant of record and using payment processing designed for the higher-risk nature of GLP-1, HRT and peptide transactions. Keeping these transactions separate reduces your regular merchant account's exposure to medication-program payment risk.
No payment platform can control another processor's underwriting decisions. The value of this structure is separation: eligible medication-program transactions do not need to run through the merchant account your practice depends on for ordinary services.
PatientNow can continue supporting its existing patient workflows: MyPatientNow supports mobile-friendly patient workflows, forms and reminders.
CareOS adds medication-program self-service, including program billing status, card updates, pauses and medication order tracking from shipment through delivery. Versioned medication consent is completed before checkout, and identity is verified before an order is created.
PatientNow provides broader practice reporting, including Insights Hub supports margin analysis, inventory forecasting and revenue by service line.
DrWell adds order-level visibility into medication cost of goods, shipping and the platform service fee, helping owners forecast program margin as treatment doses change.
PatientNow pricing and DrWell pricing
Quote-based Standard, Amplify and Catalyst tiers; e-prescribing is a separate add-on.
Annual subscriptions range from $2,999 to $7,999. Practices can save up to 16% by paying annually, and monthly subscription options are available. Every plan includes unlimited users, locations and providers.
Frequently asked questions
Does DrWell replace PatientNow?
No. PatientNow can remain the core system for the practice. DrWell runs the specialized weight and wellness medication workflow beside it.
Can I use DrWell with PatientNow?
Yes. Keep your existing PatientNow workflows and use DrWell for recurring medication orders, dose progression, pharmacy routing, program payments and patient follow-through.
Why use separate payment processing for the medication program?
Eligible medication-program transactions have a different risk profile from ordinary practice services. DrWell handles those payments as merchant of record through high-risk processing so they do not need to run through your regular-services merchant account.
Is DrWell a PatientNow alternative?
No. PatientNow can remain the core system for your practice. DrWell runs the weight and wellness medication workflow beside it.
How does PatientNow pricing compare to DrWell pricing?
PatientNow uses quote-based Standard, Amplify and Catalyst tiers, with e-prescribing as a separate add-on. DrWell annual subscriptions range from $2,999 to $7,999, and every plan includes unlimited users, locations and providers.
Does PatientNow EMR handle recurring GLP-1 orders?
PatientNow RxNow supports one-click Surescripts e-prescribing, and providers manage refill requests from a dashboard. DrWell adds recurring order generation tied to payment status, dose progression and pharmacy routing.
See DrWell run a program beside PatientNow.
Keep PatientNow at the center of the practice. Let DrWell run the recurring weight and wellness workflow beside it.
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