Wheel is virtual care infrastructure for enterprises.DrWell runs your practice's weight and wellness program.
Wheel is virtual care infrastructure with a clinician network in all 50 states, DC and Puerto Rico, used by digital health companies, pharma, health plans, retailers and pharmacies, deployed by API or white label. DrWell Connect is a practice platform for cash-pay weight loss, HRT and peptide programs, built for practices whose own providers see their own patients.
Wheel is built for enterprise volume, and your practice sees patients
Wheel is designed for organizations that run a care program through an API or a white-label deployment, at high volume. That is the right shape for a retailer or a health plan. A practice with an exam room and local patients needs far less, and enterprise infrastructure means paying for, and learning, capabilities a local practice does not use.
Fifty-state access is not fifty-state revenue
Wheel offers a clinician network in all 50 states, DC and Puerto Rico. Wheel's pages describe customers that bring their own audiences, and do not describe sourcing patients for them. That means a practice earns revenue in a state only if it advertises there. Unless a practice has a large budget to spend in every state, the added coverage mostly goes unused, and its best patients remain the ones near its own location, reviews and referrals. National coverage in weight and wellness is not a realistic plan for most practices, so the better return is running your own practice well: orders, billing, follow-up and retention for the patients you already have.
Wheel supports digital health companies, pharma and life sciences, health plans, retailers, pharmacies and AI health companies. For medication-adjacent workflows, the Wheel clinician network of nurse practitioners, physicians, specialists and dietitians is available by chat and video, white-labeled or powered by Wheel, with lab ordering, pharmacy integration and GLP-1 care pathways. Small physical practices and a practice's own providers are not described, and named pharmacy partners, rerouting, refills and titration are not published.
DrWell connects enrollment, payment status and the treatment plan to the next medication order. The first eligible order can be generated when treatment begins, and later orders can follow successful payment with planned dose progression. Multiple medications can be managed in one subscription, reducing the number of separate recurring workflows your staff has to maintain.
DrWell includes a pre-vetted 503A and 503B pharmacy network covering all 50 states and DC. If an eligible order cannot be filled through its original route, the platform can reroute it within the network. Your EMR remains the practice system while DrWell manages the medication-program fulfillment workflow.
Wheel lists insurance connectivity and patient payment processing. Merchant of record, processor, recurring billing and failed-payment handling are not published. DrWell is the merchant of record for program payments and uses high-risk processing, with payouts arriving next day and the cost of goods and platform service fee already deducted.
No payment platform can control another processor's underwriting decisions. The value of this structure is separation: eligible medication-program transactions do not need to run through the merchant account your practice depends on for ordinary services.
Wheel can continue supporting its existing patient workflows: a branded patient portal, messaging and remote monitoring. Pause and cancel flows are not published.
CareOS adds medication-program self-service, including program billing status, card updates, pauses and medication order tracking from shipment through delivery. Versioned medication consent is completed before checkout, and identity is verified before an order is created.
Wheel provides broader program reporting, including real-time dashboards and program-level reporting. Margin reporting is not published.
DrWell adds order-level visibility into medication cost of goods, shipping and the platform service fee, helping owners forecast program margin as treatment doses change.
Wheel pricing and DrWell pricing
Not published. Buyers are directed to sales, and commercial terms sit in a separate agreement.
Annual subscriptions range from $2,999 to $7,999. Practices can save up to 16% by paying annually, and monthly subscription options are available. Every plan includes unlimited users, locations and providers.
Frequently asked questions
Can my practice run its program in DrWell instead of Wheel?
Yes. Patients enroll through DrWell, your providers prescribe, and DrWell handles orders, pharmacy routing, payments and follow-through.
Do I need providers licensed in other states?
No. DrWell is built for your own providers and your own patients.
Can I still see patients in person?
Yes. DrWell does not change how you see patients.
Who is the merchant of record?
DrWell is the merchant of record for program payments.
What does DrWell cost?
Annual plans start at $2,999 and go to $7,999, and paying annually saves up to 16%. Monthly options are available too. Every plan includes unlimited users, locations and providers. Wheel does not publish its prices.
See DrWell run a program for your own patients.
Keep your providers, your patients and your location. Let DrWell run the recurring medication program behind them.
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