Your staff shouldn't have to become pharmacy-vetting experts.
Before a pharmacy can receive patient orders through Connect, DrWell evaluates licensing, state coverage, credentials, testing and regulatory history. Your team gets a pharmacy network with a defined review process already behind it.
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Why pharmacy vetting matters to your practice
Your patients experience the medication as part of your program. Connect puts a defined review process between your practice and the pharmacies receiving their orders.
DrWell reviews the testing information its sourcing standard requires for applicable medications, including strength, purity and sterility.
Pharmacy licensing varies by state. Connect checks where each pharmacy partner is permitted to serve patients before routing an order.
Shortages, recalls and rule changes can affect availability. Connect can shift eligible orders to another approved pharmacy when that happens.
The review includes documentation and regulatory history, so your practice is not relying on an undocumented pharmacy relationship.
503A vs. 503B, in plain English
You will see these two numbers on every compounding pharmacy's website and almost nobody explains them. They come from federal law and they describe two kinds of pharmacy.
Facility type is only one part of the review. Connect also looks at licensing, relevant credentials, testing and regulatory history before a pharmacy receives orders.
The same review applies to both facility types. FDA registration does not replace any part of it.
No patient order routes until the pharmacy clears the review
Four checks, in this order. Any one of them can end the review.
DrWell checks facility type, ownership, licensing and the states the pharmacy can serve.
Certificates and expiration dates are confirmed with the organization that issued them, not taken from a badge on a website.
DrWell reviews available inspection, warning letter, recall and state-board information for the pharmacy.
For applicable medications, DrWell reviews what is tested, who performs the testing, and the results its sourcing standard requires.
Compounded medications are not FDA-approved products. Pharmacy credentials and testing describe how a pharmacy operates. They do not make a compounded medication FDA approved.
What keeps a pharmacy out of the network
Most pharmacies that come to us are not bad. They are not set up for a practice with patients in a lot of different states. A few are a flat no. Here is what those look like, so you can spot them too.
Price comes after the sourcing standard. A pharmacy has to clear the review before cost becomes the deciding conversation.
What happens if an approved pharmacy cannot fill next month
DrWell stops routing orders to that pharmacy and moves eligible orders to another approved pharmacy licensed in your patient's state. Your staff does not rebuild the order.
Four questions worth asking any pharmacy
Ask for current state licensing, relevant accreditation or certification, testing documentation and regulatory history. For 503B facilities, FDA registration is publicly verifiable.
A state license is not an accreditation. Ask for the certificate with the expiration date on it. A pharmacy that holds one can send it the same day.
This decides what the pharmacy can legally send you. Get the actual state list and check it against where your patients live.
The first two parts are easy for anyone to answer. The documentation is the part that matters. Ask for the report, not a description of it.
One shortage or one recall reaches every patient on that medication at the same time. Ask who finds the replacement pharmacy.
You do not need to become a compounding expert. You need clear answers, current documentation, and a plan for what happens when availability changes.
Know what the network covers before you switch
Send your current medication list. DrWell compares it with what the Connect pharmacy network supports and where those medications can ship, then shows you the coverage gaps before you commit.
See how the network worksWhat people ask us about pharmacy vetting
No. DrWell evaluates pharmacy partners and manages the network relationships. The details are on this page so your practice can see the standard behind the network, and so you know what to ask when another pharmacy sends you a price.
Facility type alone is not Connect's vetting standard. DrWell also evaluates licensing, relevant credentials, testing and regulatory history before a pharmacy receives orders.
Many items can be checked through state licensing databases, FDA resources and credentialing organizations. Connect performs its own review before routing orders.
It is medication prepared by a compounding pharmacy rather than sold as a finished FDA-approved drug product from a manufacturer. Compounded medications are not FDA approved.
Yes. Licenses and accreditations have expiration dates and are kept on file. Changes in regulatory status, in what a pharmacy can make, or in where it can ship change which orders are sent there.
We work directly with a small group of long-standing partners and we do not publish who they are. We share the specifics once you are signed. Before that, send your medication list and we will tell you what the network makes and where it can ship.
DrWell stops routing orders to that pharmacy and can move eligible orders to another approved pharmacy that can serve the patient's state and medication. Same prescription, same dose, and nobody at your practice re-enters anything.
Know your medication coverage before you make a change.
Send your medication list and spend 30 minutes comparing it with the Connect network. See what is covered, where it can ship, and where alternatives may be needed, before you commit.