Know what your programs are bringing in
and what they cost to run
Connect ties the patient charge, medication cost, included shipping and platform service fee to the order they belong to. See program economics without manually matching pharmacy invoices, freight charges and payment fees at month-end.
Revenue reporting is included on every Connect plan.
Why program economics get hard to see
When revenue, medication costs, shipping and payment fees live in different systems or arrive on different schedules, understanding what a program contributed becomes a reconciliation project.
In a separate-pharmacy workflow, medication costs may need to be matched back to patient orders after the fact.
When fees are separated from the patient transaction, staff has another number to reconcile.
Separate freight or cold-chain charges can make an apparently comparable medication price less useful for planning.
When those costs live in different places, someone has to connect them before the practice has a clear program view.
See the economics at the order level
Connect shows the patient charge alongside the medication cost, shipping included in the medication rate, and the platform service fee associated with that transaction. That gives the practice an order-level view without waiting for a separate monthly pharmacy bill to understand the costs described here.
See which programs and medications are contributing
View patient revenue and contribution by medication and month, then drill into the orders behind the total. The goal is to understand the program without rebuilding the numbers from separate pharmacy and payment records.
Understand the value of the patient relationship over time
Connect can show contribution across the patient's program rather than treating each order as an unrelated line. That helps practice owners understand how program economics develop over multiple cycles.
One patient on three medications is still one relationship
A stacked patient reads as one program relationship with medication-level detail underneath, so your practice can see what the patient contributes without losing the ability to compare medications against each other.
See program growth against your Connect plan capacity
Reporting also shows active enrolled patients against the capacity included in your Connect plan, so practice growth and platform capacity can be reviewed in the same operating view.
Less reconciliation. Clearer program economics.
Medication costs described in Connect stay tied to the orders they belong to rather than requiring a separate monthly pharmacy invoice for reconciliation.
The platform service fee is associated with the transaction, reducing separate month-end matching for the Connect payment workflow.
Shipping is included in the displayed medication rate, including cold-chain handling where applicable.
Revenue reporting, answered
No. Medication cost settles with the order rather than arriving later as a separate monthly pharmacy bill, at the rate shown while the treatment plan is built.
No. Shipping is included in the medication rate shown while building the treatment plan, including cold-chain handling where applicable. Worth checking against a competing pharmacy quote, since pharmacy pricing often excludes freight.
No. The platform service fee is tied to the transaction rather than applied as a separate monthly line item, so there is no month-end exercise matching two documents to work out what a program earned.
Yes. Paused patients remain active enrolled patients for Connect plan-capacity purposes, because they are still being managed in the platform. The reporting shows that count continuously rather than only at renewal.
Every plan. Plan tiers vary by enrolled patient capacity, platform service fee rate and support level, not by access to reporting.
Bring your current program numbers. See how they look in Connect
Bring your patient count, average patient price and current medication costs. We'll build an illustrative comparison in Connect and show how patient revenue, medication cost, shipping and platform service fees appear in the reporting workflow.
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