Platform
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Subscriptions and stacking

One subscription for
the whole treatment plan

A stacked treatment plan should not mean three subscriptions, three payment dates and three reorder reminders. Connect keeps the patient's medications on one subscription while each medication follows its own order cycle.

One subscription for multiple medications
One payment workflow to manage
Each medication orders on its own schedule
Recurring cycles stay on track automatically
Available on every Connect plan.
Three subscriptions to keep alive
Subscription 1
GLP-1
Renews Mar 4
Subscription 2
Peptide
Renews Mar 19
Subscription 3
Hormone therapy
Missed Feb 26
On Connect
One subscription
28
GLP-1
56
Peptide
84
Hormone therapy
Each medication keeps its own order clock.

The model

One patient. One subscription. Multiple treatment schedules.

When a provider determines that multiple medications are appropriate, Connect keeps the program together operationally. The patient has one subscription while each medication can follow the timing its treatment plan requires.
Payment
One recurring program charge
The payment relationship
28
GLP-1
Orders every 28 days
56
Peptide
Orders every 56 days
84
Hormone therapy
Orders every 84 days
One patient record. Multiple automated order clocks.
Example: GLP-1 every 28 days, peptide every 56 days and hormone therapy every 84 days, all managed under one patient subscription.

Your program pricing remains yours. Multi-medication treatment decisions remain with the licensed provider. Connect manages the subscription mechanics after those decisions are made.

The operational cost

Why separate subscriptions create unnecessary work

When every medication becomes its own subscription, staff has more renewal dates, payment failures and reorder schedules to monitor. One missed charge can quietly knock one part of the treatment plan off track.

Subscription 1
Active
Medication
GLP-1
Renews
Mar 4
Card
Charged
Subscription 2
Active
Medication
Peptide
Renews
Mar 19
Card
Charged
Subscription 3
Lapsed
Medication
Hormone therapy
Renews
Missed Feb 26
Card
Declined
On Connect
One subscription
One recurring charge to recover if it ever fails
GLP-1
Orders every 28 days
Peptide
Orders every 56 days
Hormone therapy
Orders every 84 days
Three subscriptions means three payment events to reconcile and three chances for a renewal to fail on its own. One subscription means one.
01
One subscription

One payment workflow. Each medication keeps its own order clock

Connect separates the payment relationship from the medication order schedule. The patient stays on one subscription, while each medication generates orders according to the cycle defined in its treatment plan.

•
One subscription and payment workflow for the patient
•
Each medication generates orders on its own schedule
•
Adding a medication extends the existing subscription instead of creating another one
•
Staff does not have to remember separate reorder dates
Subscription
$363 / mo
GLP-1
Ships every 28 days
Peptide
Ships every 56 days
Hormone therapy
Ships every 84 days
One patient record. Multiple automated order clocks.
The next order

Every medication already knows when its next order is due

Each medication carries its own order schedule. When its next cycle arrives, Connect uses that schedule to keep the medication workflow moving without staff maintaining a separate reorder calendar for every medication in the stack.
GLP-1
28
days to next order
Order generated
Peptide
56
days to next order
Order generated
Hormone therapy
84
days to next order
Order generated
Only the medication whose cycle is due generates an order. The other clocks keep counting.
Your team manages the treatment plan, not a spreadsheet of due dates.
My medications
GLP-1
Active
Peptide
Active
Hormone therapy
Paused
Takes effect next cycle. The rest keeps running.
02
Per-medication control

Change one medication without disrupting the rest of the program

If one medication needs to pause, the rest of the treatment plan can keep running. Connect applies the change to that medication without forcing staff to cancel and rebuild the entire subscription.

•
Pause or cancel a single medication without cancelling the full program
•
The change takes effect on that medication's next cycle, and the other schedules continue
•
A paused medication keeps its place in the program instead of being lost
•
Patients can do it themselves in the portal, which reduces front-desk calls
The rules underneath

Connect remembers the schedule so your staff does not have to

Independent dosing

A dose change on one medication does not reset the schedules of the others. Holds are managed per treatment plan.

Per medication
Pauses stay accurate

Time paused does not consume a paid cycle, so the medication can resume without losing the remaining program cycles.

No lost cycles
Automatic completion

Set a plan to end after a defined number of paid cycles. Payments and order generation stop together when the plan completes.

No runaway billing
Paid-cycle logic

Program cycles advance according to the payment rules defined in Connect, rather than staff reconciling separate subscription calendars by hand.

Successful payments only
No reminder required

The program stops when it is configured to stop, instead of relying on someone to remember to switch off billing and ordering.

Nothing to remember
Independent order clocks

Each medication's next order date comes from its own treatment plan, so a 28-day cycle and an 84-day cycle never get forced onto one shared date.

Per treatment plan
Straight answers

What practices ask about stacked treatment plans

Does Connect recommend stacking medications?

No. Whether multiple medications are clinically appropriate is a decision for the licensed provider. Connect manages the subscription and order mechanics after that decision is made.

What happens if the payment fails?

Because the patient has one payment workflow, there is one failed payment to recover rather than separate failures across multiple subscriptions. Connect retries recovery before the program lapses.

Can one medication be paused?

Yes. A single medication can pause while the rest of the treatment plan continues. A paused patient is still an actively managed patient, so they still count as an active enrolled patient.

Do staff have to remember when each medication is due?

No. The treatment plan carries the order cycle for each medication, so the workflow is driven by those schedules rather than a separate reorder calendar someone on your team maintains.

Do paused patients still count against our enrolled patient limit?

Yes. A paused subscription is still an actively managed patient, so it counts as an active enrolled patient.

Can each medication order on a different schedule?

Yes. That is the core model: each treatment plan keeps its own order cycle while the patient remains on one subscription.

Connect by DrWell

See one subscription manage the whole treatment plan

Bring two medications you already offer. We will put them on one subscription, give each its own order schedule and show how payments, pauses and recurring orders stay connected.

Three subscriptions
Three payment dates
Three reorder calendars
One patient
One subscription
Multiple medication schedules
One subscription. Every schedule handled.