Connect
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For hormone and longevity clinics
Built for hormone, longevity and wellness practices

Grow recurring wellness revenue without multiplying the operational work

Run hormone, peptide and longevity programs through one platform for protocols, pharmacy access, recurring payments, patient checkout and order workflows. Your providers keep clinical control while Connect helps your team scale the business behind the care.

Multi-medication protocols. Pharmacy access. Recurring payments. Patient self-service. One platform.
Built for long-term patient relationships

Make recurring care easier to operate, and easier to grow

Hormone and longevity programs are rarely one medication or one transaction. Connect is built around ongoing patient relationships, changing protocols and recurring revenue.

01
Grow recurring revenue

Turn ongoing, clinically appropriate programs into a more predictable cash-pay revenue stream while patients remain enrolled.

02
Increase patient lifetime value

Support eligible patients across hormone, peptide and longevity programs without starting a new operational workflow every time their plan evolves.

03
Protect staff capacity

Reduce repetitive ordering, payment recovery and status work so a larger patient panel does not require proportionally more administration.

04
Expand without another acquisition cost

Grow the value of existing patient relationships as appropriate needs evolve instead of relying only on acquiring the next new patient.

Multi-medication protocols

One patient. One plan. Multiple medication cycles.

Manage eligible hormone, peptide and wellness medications in one patient experience while each medication follows its appropriate schedule.

01
Build the protocol once

Configure medications, doses and cycles in one treatment plan instead of managing separate subscriptions and disconnected records.

02
One patient checkout

Give patients a coordinated enrollment and payment experience across eligible program components. One checkout, one price, one card on file.

03
Each medication keeps its own cycle

A peptide, hormone and oral medication do not need to renew on the same schedule. Connect manages the operational timing underneath the plan.

04
Providers keep clinical control

Every prescription and clinical change remains subject to review and decision-making by an appropriately licensed provider.

Broader protocols should create more patient value, not more systems for your staff to manage.
Program economics

Model what an active longevity patient could contribute over time

See available medication cost before you set patient pricing, then model contribution using your actual protocols and patient panel.

$113
Medication cost per month
$363
Patient revenue per month
$250
Contribution before practice overhead
At this example spread, 50 active enrolled patients would represent $12,500 per month before staffing, rent, marketing and other practice costs.

Illustrative examples only. Revenue, costs, margin, patient volume, protocol mix and retention vary by practice, medication, dose and pricing.

Patient lifetime value

Let the patient relationship grow without rebuilding the program

Longevity and wellness needs can evolve over time. Connect gives your practice one operational layer for managing eligible additions and changes when they are clinically appropriate.

01
Start with the clinically appropriate program

Start with the clinically appropriate hormone, peptide or wellness program. Most patients start on one thing and end up on three.

02
Adjust doses and cycles

Adjust doses and cycles as the provider determines appropriate. A dose can advance at the next cycle or hold where it is for as many cycles as the provider wants.

03
Add eligible program components

Add eligible program components without creating another disconnected enrollment workflow. Each addition goes on the existing plan at the existing renewal date, so adding a medication does not add a visit.

04
Keep the patient's eligible programs together

Keep the patient's eligible programs, payments and self-service experience together. Every medication the patient is on sits in one chart with one card on file and one login.

One long-term patient relationship. More ways to deliver appropriate value over time.
The infrastructure is already built

Scale the program without assembling a pharmacy, billing and portal stack

Connect brings the operational workflows behind cash-pay hormone, peptide and longevity programs into one platform.

01
Pharmacy access

Route eligible patient-specific orders through established pharmacy relationships instead of managing routine fulfillment across disconnected accounts. Pharmacies are pre-vetted on accreditation, state licensing and regulatory history.

02
Consent and documentation

Build applicable patient acknowledgments into the workflow and maintain timestamped records. The consent covering a compounded, non-FDA-approved medication is its own document, and it is captured before the order goes out.

03
Recurring payments

Run scheduled charges, eligible payment retries and patient payment updates without creating another manual collections queue.

04
Patient self-service

Give patients access to available program information, tracking and payment details without making your front desk the status desk. Order status, tracking, pause and cancel, under your own brand.

05
Order and cycle workflows

Turn the treatment plan into provider-ready recurring order workflows while supporting medication-specific cycles. A peptide on a 28 day cycle and a hormone on a 12 week cycle each generate their order when they come due.

More active patients should mean more program revenue, not proportionally more administrative work.

Compounded medications are not FDA approved, and the FDA does not review them for safety or effectiveness before they are sold. Connect does not make a clinic compliant on its own and does not replace your own legal and clinical judgment.

Operational trust

Keep clinical decisions with your providers and create a clearer pharmacy path

Connect does not prescribe or supply prescribers. Your appropriately licensed clinicians evaluate patients and make prescribing decisions while Connect supports provider credentials, state matching, pharmacy routing and order documentation.

01
Patient-specific orders route through the network

Patient-specific orders route through eligible licensed pharmacies in the Connect network.

02
Providers review and submit prescriptions

Providers review and submit prescriptions according to the patient's clinical needs.

03
A documented operational path

Connect supports a documented operational path from patient checkout through pharmacy fulfillment.

Pharmacy type, medication availability, testing, fulfillment and state coverage vary.

Already running hormone or peptide programs?

Compare your current protocols before you move anything

Bring your medication list, doses, acquisition costs and patient pricing. We'll compare available Connect pricing, model the economics and build one of your protocols so you can see the workflow before deciding how to transition.

01
Start new patients on Connect

Start new patients on Connect. Enroll them from day one while everyone currently on a cycle finishes it where they are.

02
Transition existing patients

Transition existing patients at clinically and operationally appropriate points. When a patient's supply runs out, their next order is written in Connect at the dose they are already on.

03
Consolidate routine workflows

Consolidate routine pharmacy, payment and patient workflows as you move. The network replaces your pharmacy account rather than sitting alongside it.

Questions we get

What longevity and hormone practices ask us

What software do hormone and longevity clinics use to manage patient programs?

Most run a patchwork: a pharmacy portal for ordering, a card processor for billing, a spreadsheet for dose tracking and a phone line for status questions. Connect replaces that with one platform covering protocols, pharmacy access, recurring payments, patient checkout, order workflows and a patient portal. Plans are priced by how many patients are actively enrolled, not by seats.

Can a hormone clinic manage multiple medications in one patient program?

Yes, and that is the point of the protocol model. Connect builds the whole protocol as one treatment plan, so a patient on a peptide, a hormone and an oral support medication has one plan, one checkout and one card on file. Each medication keeps its own cycle length underneath, and Connect generates each order when that medication comes due instead of forcing everything onto a shared renewal date.

How do longevity clinics manage peptide medication cycles?

Set the cycle on the plan. A medication that runs eight weeks on and four weeks off pauses and restarts without cancelling the subscription, and the rest of the protocol keeps generating orders and charging on schedule. Your provider can also hold a patient at a dose for a set number of cycles or change the dose outright, and the next order follows the change.

Does a hormone or peptide clinic need its own prescriber?

Yes, your own. Connect is not a telehealth network and does not supply providers, and DrWell makes no clinical decisions. Every order is written and submitted by a provider on your team, under their license, and the platform holds their NPI and state licenses so it can check the patient's state before the order goes out.

How should a longevity clinic price a peptide or hormone protocol?

Price the protocol, not the vial. Connect shows landed cost per medication, shipping and cold packaging included, while you build the plan, so you set a monthly number with the margin visible beside it. Two things are specific to this category. Patients compare against what they can buy online, so your price has to carry the provider oversight and not just the molecule. And a protocol that grows to three medications should not price like three subscriptions, because the bundled number is what keeps all three on the plan.

Do hormone and peptide clinics need to stock medication?

No, and for a peptide menu that is the point. Carrying six or eight molecules against demand you have not seen yet is how practices end up with expired vials and dead cash. On Connect each order is compounded for the individual patient after checkout and ships to their address, so your menu can be as wide as your protocols need without any of it sitting in a refrigerator. If your practice administers in the office, some 503B items can still be ordered as office stock.

How does pharmacy fulfillment work for compounded peptides and hormones?

Your provider reviews and submits the order in Connect, and it routes to a licensed pharmacy in the network that can fill that medication for the patient's state. The pharmacy compounds the medication and ships it directly to the patient, with shipping and cold packaging already reflected in the cost you saw when you built the plan. Your practice holds no inventory and does not reship anything.

Can wellness clinics accept recurring card payments for hormone and peptide programs?

Yes, on a platform underwritten for it. The risk in this category is not the first charge, it is month fourteen, when a general purpose provider reviews the merchant file and closes the account while a panel of patients is mid protocol. Connect settles medication, shipping and the platform service fee on the same transaction, runs the recurring charge on each plan's cycle, and retries and recovers a declined card automatically.

Can hormone and longevity clinics treat patients in multiple states?

Only in states where one of your providers is licensed. The platform blocks an order when the prescribing provider's license does not cover the patient's state, which catches the snowbird and the patient who moved without telling anyone, and it removes the shipping constraint because the pharmacy network covers all 50 states and DC. Telehealth rules for establishing and maintaining a patient relationship still differ by state.

Can longevity clinics advertise peptide or hormone programs online?

Not on your own ad account, in most cases. The platforms treat prescription medication as a restricted category and require the advertiser itself to hold certification, which is why practice-run campaigns get disapproved or the whole account gets limited. DrWell is a LegitScript Enterprise Certification Partner for Healthcare and runs ads through its own accounts as a paid program, with your practice and city named in every creative and traffic landing on a page built for you.

How do I move an existing hormone or peptide program to new software?

Start new patients on Connect from day one and move existing patients at their next order, at the dose they are already on. Nothing has to be cut over in a single weekend. Send the medication list and doses your practice buys today and DrWell prices the same list, so you can compare the economics before you move anyone.

What does hormone and longevity clinic software cost?

Plans are priced by how many patients are actively enrolled, not by seats, so a two provider practice and a ten provider practice pay the same at the same panel size. Entry is $2,999 a year or $299 a month. Because longevity patients stay enrolled for years rather than months, the number to size against is your steady state panel.

Connect by DrWell

See what a scalable hormone and longevity program could be worth to your practice.

Bring your current protocols, medication costs and patient pricing. In 30 minutes, compare available Connect pricing, model the economics and see how protocols, payments, provider review and pharmacy workflows fit together.