Run hormone, peptide and longevity programs through one platform for protocols, pharmacy access, recurring payments, patient checkout and order workflows. Your providers keep clinical control while Connect helps your team scale the business behind the care.
Hormone and longevity programs are rarely one medication or one transaction. Connect is built around ongoing patient relationships, changing protocols and recurring revenue.
Turn ongoing, clinically appropriate programs into a more predictable cash-pay revenue stream while patients remain enrolled.
Support eligible patients across hormone, peptide and longevity programs without starting a new operational workflow every time their plan evolves.
Reduce repetitive ordering, payment recovery and status work so a larger patient panel does not require proportionally more administration.
Grow the value of existing patient relationships as appropriate needs evolve instead of relying only on acquiring the next new patient.
Manage eligible hormone, peptide and wellness medications in one patient experience while each medication follows its appropriate schedule.
Configure medications, doses and cycles in one treatment plan instead of managing separate subscriptions and disconnected records.
Give patients a coordinated enrollment and payment experience across eligible program components. One checkout, one price, one card on file.
A peptide, hormone and oral medication do not need to renew on the same schedule. Connect manages the operational timing underneath the plan.
Every prescription and clinical change remains subject to review and decision-making by an appropriately licensed provider.
See available medication cost before you set patient pricing, then model contribution using your actual protocols and patient panel.
Illustrative examples only. Revenue, costs, margin, patient volume, protocol mix and retention vary by practice, medication, dose and pricing.
Longevity and wellness needs can evolve over time. Connect gives your practice one operational layer for managing eligible additions and changes when they are clinically appropriate.
Start with the clinically appropriate hormone, peptide or wellness program. Most patients start on one thing and end up on three.
Adjust doses and cycles as the provider determines appropriate. A dose can advance at the next cycle or hold where it is for as many cycles as the provider wants.
Add eligible program components without creating another disconnected enrollment workflow. Each addition goes on the existing plan at the existing renewal date, so adding a medication does not add a visit.
Keep the patient's eligible programs, payments and self-service experience together. Every medication the patient is on sits in one chart with one card on file and one login.
Connect brings the operational workflows behind cash-pay hormone, peptide and longevity programs into one platform.
Route eligible patient-specific orders through established pharmacy relationships instead of managing routine fulfillment across disconnected accounts. Pharmacies are pre-vetted on accreditation, state licensing and regulatory history.
Build applicable patient acknowledgments into the workflow and maintain timestamped records. The consent covering a compounded, non-FDA-approved medication is its own document, and it is captured before the order goes out.
Run scheduled charges, eligible payment retries and patient payment updates without creating another manual collections queue.
Give patients access to available program information, tracking and payment details without making your front desk the status desk. Order status, tracking, pause and cancel, under your own brand.
Turn the treatment plan into provider-ready recurring order workflows while supporting medication-specific cycles. A peptide on a 28 day cycle and a hormone on a 12 week cycle each generate their order when they come due.
Compounded medications are not FDA approved, and the FDA does not review them for safety or effectiveness before they are sold. Connect does not make a clinic compliant on its own and does not replace your own legal and clinical judgment.
Connect does not prescribe or supply prescribers. Your appropriately licensed clinicians evaluate patients and make prescribing decisions while Connect supports provider credentials, state matching, pharmacy routing and order documentation.
Patient-specific orders route through eligible licensed pharmacies in the Connect network.
Providers review and submit prescriptions according to the patient's clinical needs.
Connect supports a documented operational path from patient checkout through pharmacy fulfillment.
Pharmacy type, medication availability, testing, fulfillment and state coverage vary.
Bring your medication list, doses, acquisition costs and patient pricing. We'll compare available Connect pricing, model the economics and build one of your protocols so you can see the workflow before deciding how to transition.
Start new patients on Connect. Enroll them from day one while everyone currently on a cycle finishes it where they are.
Transition existing patients at clinically and operationally appropriate points. When a patient's supply runs out, their next order is written in Connect at the dose they are already on.
Consolidate routine pharmacy, payment and patient workflows as you move. The network replaces your pharmacy account rather than sitting alongside it.
Most run a patchwork: a pharmacy portal for ordering, a card processor for billing, a spreadsheet for dose tracking and a phone line for status questions. Connect replaces that with one platform covering protocols, pharmacy access, recurring payments, patient checkout, order workflows and a patient portal. Plans are priced by how many patients are actively enrolled, not by seats.
Yes, and that is the point of the protocol model. Connect builds the whole protocol as one treatment plan, so a patient on a peptide, a hormone and an oral support medication has one plan, one checkout and one card on file. Each medication keeps its own cycle length underneath, and Connect generates each order when that medication comes due instead of forcing everything onto a shared renewal date.
Set the cycle on the plan. A medication that runs eight weeks on and four weeks off pauses and restarts without cancelling the subscription, and the rest of the protocol keeps generating orders and charging on schedule. Your provider can also hold a patient at a dose for a set number of cycles or change the dose outright, and the next order follows the change.
Yes, your own. Connect is not a telehealth network and does not supply providers, and DrWell makes no clinical decisions. Every order is written and submitted by a provider on your team, under their license, and the platform holds their NPI and state licenses so it can check the patient's state before the order goes out.
Price the protocol, not the vial. Connect shows landed cost per medication, shipping and cold packaging included, while you build the plan, so you set a monthly number with the margin visible beside it. Two things are specific to this category. Patients compare against what they can buy online, so your price has to carry the provider oversight and not just the molecule. And a protocol that grows to three medications should not price like three subscriptions, because the bundled number is what keeps all three on the plan.
No, and for a peptide menu that is the point. Carrying six or eight molecules against demand you have not seen yet is how practices end up with expired vials and dead cash. On Connect each order is compounded for the individual patient after checkout and ships to their address, so your menu can be as wide as your protocols need without any of it sitting in a refrigerator. If your practice administers in the office, some 503B items can still be ordered as office stock.
Your provider reviews and submits the order in Connect, and it routes to a licensed pharmacy in the network that can fill that medication for the patient's state. The pharmacy compounds the medication and ships it directly to the patient, with shipping and cold packaging already reflected in the cost you saw when you built the plan. Your practice holds no inventory and does not reship anything.
Yes, on a platform underwritten for it. The risk in this category is not the first charge, it is month fourteen, when a general purpose provider reviews the merchant file and closes the account while a panel of patients is mid protocol. Connect settles medication, shipping and the platform service fee on the same transaction, runs the recurring charge on each plan's cycle, and retries and recovers a declined card automatically.
Only in states where one of your providers is licensed. The platform blocks an order when the prescribing provider's license does not cover the patient's state, which catches the snowbird and the patient who moved without telling anyone, and it removes the shipping constraint because the pharmacy network covers all 50 states and DC. Telehealth rules for establishing and maintaining a patient relationship still differ by state.
Not on your own ad account, in most cases. The platforms treat prescription medication as a restricted category and require the advertiser itself to hold certification, which is why practice-run campaigns get disapproved or the whole account gets limited. DrWell is a LegitScript Enterprise Certification Partner for Healthcare and runs ads through its own accounts as a paid program, with your practice and city named in every creative and traffic landing on a page built for you.
Start new patients on Connect from day one and move existing patients at their next order, at the dose they are already on. Nothing has to be cut over in a single weekend. Send the medication list and doses your practice buys today and DrWell prices the same list, so you can compare the economics before you move anyone.
Plans are priced by how many patients are actively enrolled, not by seats, so a two provider practice and a ten provider practice pay the same at the same panel size. Entry is $2,999 a year or $299 a month. Because longevity patients stay enrolled for years rather than months, the number to size against is your steady state panel.
Bring your current protocols, medication costs and patient pricing. In 30 minutes, compare available Connect pricing, model the economics and see how protocols, payments, provider review and pharmacy workflows fit together.