Connect
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For medical spas
Built for medical spas

Turn trusted patient relationships into recurring wellness revenue

Add GLP-1, peptide and hormone programs without piecing together pharmacy accounts, payment tools and manual order workflows. Your brand stays in front while Connect powers the infrastructure behind the patient experience.

Pharmacy access. Recurring payments. Patient checkout. Order workflows. One platform.
Your brand, powered by Connect

Grow wellness revenue without sending patients into someone else's brand

Patients enroll in an experience that carries your medical spa, your programs and your pricing. Connect powers the workflow behind it while your practice stays at the center of the patient relationship.

01
Your brand stays visible

Use your practice identity across eligible patient-facing experiences.

02
You control the program

Choose what you offer and set your patient pricing.

03
Your care team stays connected

Patients continue to see your practice as the source of their care.

04
Patients get self-service

Give patients access to available program information, tracking and payment details without routing every routine question through your front desk.

Program economics

See what recurring wellness revenue could contribute to your spa

Know available medication cost before you set patient pricing, then model the contribution using your own program mix.

$363
Patient revenue per month
$113
Medication cost per month
$250
Contribution before spa overhead

At this example spread, 40 active patients would represent $10,000 per month before staffing, rent, marketing and other practice costs.

Illustrative examples only. Revenue, costs, margin, patient volume and retention vary by practice, medication, dose, pricing and patient mix.

Why medical spas

Create more value from patient relationships you already have

Your patients already come to you with goals around how they look and feel. Adding clinically appropriate weight and wellness programs gives your practice another way to support those goals, while creating more consistent patient engagement.

01
Add recurring revenue

Complement episodic aesthetic treatments with cash-pay programs that can create recurring monthly revenue while patients remain enrolled.

02
Increase patient lifetime value

Support more appropriate patient needs across weight management, wellness and aesthetics instead of letting each need become a separate patient relationship somewhere else.

03
Create more patient touchpoints

Ongoing programs create structured follow-up between aesthetic appointments, keeping your practice connected to the patient over time.

04
Grow without acquiring another patient

Expanding an existing patient relationship can create additional revenue without requiring another lead, ad click or consultation to start from zero.

The infrastructure is already built

Add the program without adding the operational patchwork

Connect brings the workflows behind a cash-pay wellness program into one platform.

01
Pharmacy access

Route eligible patient-specific orders through established pharmacy relationships instead of managing routine fulfillment across disconnected accounts.

02
Order workflows

Turn patient checkout into a provider-ready workflow, reducing repetitive order entry for your team.

03
Recurring payments

Run scheduled charges, eligible payment retries and patient payment updates without creating another front-desk process.

04
Patient self-service

Give patients access to available tracking, program and payment information without making your staff the status desk.

05
Consent and documentation

Build applicable patient acknowledgments into the workflow and maintain timestamped records as part of each order.

More patients should mean more program revenue, not proportionally more administrative work.

Patient lifetime value

One patient relationship can extend far beyond one program

Weight and wellness programs create ongoing patient touchpoints. As goals change, your practice can evaluate additional appropriate wellness and aesthetic needs, using the same patient relationship and operational platform.

01
Weight and wellness

Start with an appropriate GLP-1, hormone or peptide program, chosen by your provider for that patient.

02
Program expansion

Add eligible program components when clinically appropriate, without creating another disconnected patient workflow.

03
Aesthetic care

When new skin, body or hair goals arise, evaluate them inside the practice the patient already trusts.

04
Long-term wellness

For eligible patients, maintenance and adjacent wellness programs can extend the relationship beyond the initial goal.

One trusted patient relationship. More ways to create appropriate value over time.

Already running a program?

Compare what you have today before you switch

Bring your medication list, acquisition costs and patient pricing. We will compare available Connect pricing, model the economics and show you how your existing program could run through Connect.

01
Start new patients on Connect

Use Connect for new enrollments while your team plans the transition of existing patients around their current cycles.

02
Transition existing patients at appropriate program points

When clinically and operationally appropriate, move the next order into Connect using the patient's current treatment information and provider review.

03
Consolidate routine workflows as you move

As patients transition, reduce the number of separate pharmacy portals, payment tools and reconciliation processes your staff has to maintain.

Frequently asked questions

Medical spa wellness program FAQs

Can a medical spa offer GLP-1 weight loss programs?

In most states yes, when an appropriately licensed provider evaluates the patient and makes the prescribing decision. Requirements vary by state, ownership structure and license type, and your practice must follow applicable supervision, delegation and telehealth rules. Confirm your specific model with qualified counsel before launching.

Does a med spa need a prescriber?

Yes. Connect does not prescribe and does not supply providers. Your practice provides the appropriately licensed clinician who evaluates the patient and submits the prescription. Connect captures provider credentials during onboarding and checks the provider's license against the patient's state before an order can be submitted.

Can a medical spa offer peptide therapy?

It depends on the specific peptide, current federal and state requirements and your provider's clinical judgment. Eligible peptides available through Connect are dispensed by licensed pharmacies against a prescription written for a named patient. Availability changes, so confirm the current list and your own scope of practice with qualified counsel.

Can a medical spa offer hormone therapy?

In most states yes, with an appropriately licensed provider making the evaluation and the prescribing decision. Connect can manage eligible hormone programs in the same treatment-plan, ordering and payment workflow as your other programs. Which therapies your practice may offer depends on state law, license type and supervision requirements.

Does my spa need to stock medication?

No. Patient-specific orders are compounded after checkout and ship to the patient's address, so there is no inventory bought against demand you have not seen. Some 503B medications can be ordered as office stock where available, if your practice administers in the office and would rather keep them on hand.

How does pharmacy fulfillment work?

Your provider reviews and submits the order in Connect, the order routes to a licensed pharmacy in the network by medication and state coverage, and the pharmacy ships to the patient with tracking. Availability, fulfillment and state coverage vary by medication and pharmacy.

How should a med spa price a cash-pay weight loss program?

Start from the available landed medication cost, which already includes shipping, then account for clinical time, staffing, marketing and other overhead before setting retail. Most practices price a monthly program rather than a per-vial price, because a subscription is easier for the patient to understand and easier to forecast. Your spa sets the retail number.

Can medical spas accept recurring card payments for wellness programs?

Yes, on a platform built for the category. Cash-pay wellness programs are classified as high risk and general-purpose providers have dropped practices mid-program. Connect runs the recurring charge on the plan's cycle, retries eligible declined transactions and lets patients update their own card. Settlement remains subject to platform terms and applicable requirements.

Can a med spa advertise GLP-1 programs?

The ad platforms require the advertiser itself to hold certification for prescription weight loss medication, and most practices do not have it. DrWell is a LegitScript Enterprise Certification Partner for Healthcare and offers an optional advertising program for eligible customers. Platform and certification requirements change and are verified before campaigns launch.

How quickly can a medical spa launch a wellness program?

Signup takes about ten minutes, onboarding runs under five, and once your programs are configured a first patient can be enrolled in under a minute. Connect is designed for self-service setup without a traditional implementation project. Actual launch time depends on your providers, program configuration, pricing and any internal review your practice requires.

Can I move an existing weight loss program to Connect?

Yes, in stages. Most practices start new patients on Connect while existing patients transition at appropriate points in their current cycle, with provider review. As patients move across, routine pharmacy, payment and reconciliation work consolidates instead of running alongside what you already have.

What does Connect cost?

Plans start at $2,999 per year or $299 per month. Pricing is based on how many patients are enrolled at one time rather than how many staff use the platform, so every provider, treatment room and location is included.

Connect by DrWell

See what a scalable wellness program could be worth to your medical spa

Bring your medication list, current costs and patient pricing. In 30 minutes, compare available Connect pricing, model the economics and see how the patient, provider, payment and pharmacy workflows fit together.