Keep cash-pay weight and wellness care inside the practice patients already trust
Offer eligible GLP-1, hormone and wellness programs without adding claims, prior authorizations, pharmacy accounts or another manual workflow. Connect powers patient checkout, pharmacy fulfillment, recurring payments and order workflows while your providers keep clinical control.
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Create new revenue from relationships you already have
Patients already ask your practice about weight management, hormones and wellness. Connect gives you an operational path to offer eligible cash-pay programs instead of sending that relationship somewhere else.
Give appropriate patients a convenient option from the clinicians who already know their history, medications and broader care needs.
Start with your existing panel instead of building a new acquisition funnel for every enrollment.
Add program revenue that is not dependent on a claim, reimbursement cycle or visit level.
For concierge and DPC practices, add eligible programs to a patient relationship already built around direct access and payment.
See what a small share of your panel could contribute
You do not need to convert your entire panel. Model the opportunity using the patients who are already asking about cash-pay weight and wellness care.
A common primary care panel size. Put your own number into the calculator below and the rest of the figures follow it.
A low single digit share of the patients you already see. You do not need to convert everyone who asks about weight or hormone care.
Patient price minus medication cost, before staffing, rent, technology and marketing. Your practice sets the price, so this line moves with your market.
Illustrative examples only. Revenue, costs, margin, enrollment, patient demand and retention vary by practice, program, medication, dose and pricing.
Add a new revenue line without adding another claim workflow
Connect keeps the cash-pay program operationally separate from your insurance billing. Patients pay the practice price through the program workflow, while eligible medication orders and recurring payments run outside your normal claims process.
The cash-pay medication program does not require a claim or prior-authorization workflow inside Connect.
See available medication cost before setting patient pricing so you can model the program economics upfront.
Run scheduled charges and eligible retry workflows without creating another collections queue.
Associate eligible medication, shipping and platform costs with the program transaction instead of waiting for disconnected month-end invoices.
How cash-pay services interact with payer agreements, Medicare rules and other contractual requirements depends on the practice. Confirm your model with qualified counsel.
From patient enrollment to pharmacy fulfillment without the operational patchwork
Four steps, with your provider as the checkpoint in the middle of them. Nothing reaches a pharmacy until a licensed provider on your team reviews and submits it.
Add the program without giving your front desk another system to run
Primary care teams are already carrying insurance, scheduling and patient communication workloads. Connect centralizes the operational pieces of the cash-pay program.
Use established pharmacy relationships for eligible patient-specific orders instead of opening and managing routine pharmacy accounts.
Generate provider-ready order workflows from the patient program instead of repeatedly re-entering the same information.
Automate scheduled charges and eligible payment retries so staff are not manually chasing every failed card.
Give patients access to available tracking, program and payment information without turning the front desk into the status desk.
Build applicable patient acknowledgments into the workflow and maintain timestamped records.
Compounded medications are not FDA approved, and the FDA does not review them for safety or effectiveness before they are sold. Connect does not make a clinic compliant on its own and does not replace your own legal and clinical judgment.
Pair online convenience with a care team that already knows the patient
Direct-to-consumer programs compete on convenience. Primary care starts with something they cannot recreate quickly: an established clinical relationship and a broader view of the patient's care.
The patient already knows your practice.
Your team already has relevant clinical history and an ongoing care relationship.
Connect adds a digital enrollment, payment and fulfillment experience around the program.
Launch with the patients who are already asking
You do not need a large marketing campaign to test the opportunity. Start with appropriate patients already asking about weight management, hormone therapy or other eligible cash-pay programs.
Choose the programs your practice wants to evaluate.
Review available medication costs and set your patient pricing.
Configure providers and the patient workflow.
Enroll appropriate patients and measure the economics before expanding.
What primary care practices ask us
Yes, when an appropriately licensed provider on your team evaluates the patient and prescribes if it is clinically appropriate. Most of the added work is operational rather than clinical. The patient pays your price at checkout, a licensed pharmacy in the Connect network dispenses the patient-specific order and ships it to their home, and the program continues on a recurring cycle. Your providers keep clinical control and your practice keeps the relationship.
Yes, within your providers' licensure and the rules of the states where your patients are located. Connect runs hormone programs the same way it runs weight programs: the patient enrolls and pays your price, a licensed provider reviews and submits the order, and the pharmacy network fulfills it. Which therapies your practice offers, and under what protocols, is a clinical and legal decision for your practice and your counsel.
They run separately. The cash-pay medication program does not create a claim inside Connect, so there is no prior authorization, denial, appeal or write off attached to it. Patients pay the practice price by card through the program workflow while your insurance billing continues unchanged in your existing systems. How a cash-pay service interacts with your payer agreements and Medicare rules depends on your contracts, so confirm your model with qualified counsel.
No. Connect runs alongside whatever you chart in and does not replace your EHR or practice management system. It handles the cash-pay program: enrollment, checkout, provider review and order submission, pharmacy fulfillment, recurring payments and patient self-service. Your clinical record stays where it is today.
No. Each eligible order is filled for the individual patient after checkout and ships to their home, so the practice does not buy, hold or manage medication inventory for these programs. That keeps upfront cost and expiration risk out of the program.
After a licensed provider reviews and submits the order, it routes through the Connect pharmacy network to a pre-vetted 503A or 503B pharmacy, which dispenses the patient-specific medication and ships it directly to the patient. Tracking is available to both the patient and the practice. If one pharmacy cannot fill an order, it routes to another pharmacy in the network rather than waiting for someone to notice.
Start from the medication cost and work upward. Connect shows available medication cost before you set patient pricing, so you can model the monthly contribution per patient and choose a price that fits your market and your program design. Pricing is your practice's decision. DrWell does not set your patient price.
Yes. Concierge and direct primary care practices already run on direct patient relationships and direct payment, so a cash-pay medication program fits the model without introducing a new billing motion. Eligible programs are added to a panel that already pays the practice directly.
The design goal is to add very little. Orders generate on the program cycle, cards are charged automatically, eligible retries run without a staff member chasing them, and patients get tracking and program information through self-service instead of calling the front desk. Your team handles the clinical and relationship work while Connect carries more of the operational work around it.
Yes. Connect runs scheduled charges on the program cycle and handles eligible retry workflows, so your staff are not rebuilding a collections process every month. Program payments run through the platform and DrWell's per-transaction platform service fee applies.
Only where one of your providers holds a license, and telehealth rules differ by state. Before an order can be submitted, Connect matches the prescribing provider's license to the patient's state. The pharmacy network delivers to all 50 states and DC, so your providers' licensure is the constraint rather than the shipping map.
Plans start at $2,999 a year, or $299 a month, and are priced by how many patients are enrolled at one time rather than by how many staff use the platform. A per-transaction platform service fee applies to program payments. Higher tiers raise the number of patients you can keep enrolled at once.
See what a cash-pay program could be worth across your patient panel.
Bring your panel size and the programs you are considering. In 30 minutes, review available medication costs, model the economics at your pricing and see the patient, provider, payment and pharmacy workflows in Connect.