Meet the New DrWell Connect
A new DrWell platform designed to give you more ways to grow your treatment programs, create a better patient experience, and get paid faster.
DrWell Connect brings new tools for managing medications, subscriptions, and the patient experience together in one platform, while giving you the flexibility to transition from your existing DrWell platform at your own pace.
Moving to Connect is free. Existing DrWell practices can start using DrWell Connect today at no additional charge.
More Flexibility for Your Business. A Better Experience for Your Patients.
DrWell Connect is our new platform built to help providers create and manage more flexible treatment programs while giving patients greater visibility and control over their care experience.
With Connect, you can build more comprehensive treatment plans, simplify how patients manage their medications, create new opportunities to increase patient lifetime value, and receive payouts faster.
And you don’t have to move your entire business over to start using it.
Take a 15-Minute Tour of DrWell Connect
See how Connect works and explore the new tools available to help you manage treatment plans, improve the patient experience, and grow your programs.
See how DrWell Connect can fit into your existing workflow, and how easy it is to start with new patients without migrating your entire patient population at once.
More Ways to Get More From Every Patient Relationship.
Give Patients More Control
Patients can pause or cancel their medications directly through the CareOS portal, creating a more convenient self-service experience.
Give Patients Delivery Visibility
Patients can track their order delivery directly through CareOS, without having to contact your team for routine shipping updates.
Build Treatment Plan Stacks
Offer patients multiple medications through one treatment plan, one subscription, and one payment, creating a simpler way to manage comprehensive treatment programs.
Add More to Every Treatment Plan
Include optional add-ons within your treatment plan templates to expand treatment offerings and create opportunities to increase average patient lifetime value.
Connect Orders Receive Next-Day Payouts.
The sooner eligible order volume moves to Connect, the sooner your business can benefit from faster access to its revenue.
NEXT-DAY PAYOUTS
on orders placed through DrWell Connect
You don’t have to wait until every patient is ready to move. Start onboarding new patients and moving eligible regular medication volume to Connect now.
Start With New Patients. Move the Rest When You’re Ready.
We know moving an established patient population to a new platform can feel disruptive, especially when it means managing two systems during the transition.
So don’t move everyone at once.
Start using DrWell Connect for new, eligible patients while continuing to manage your existing patients and orders through the DrWell platform you use today.
This lets you start capturing the benefits of Connect without creating an unnecessary operational burden for your team.
Start New Patients on Connect
Begin onboarding new eligible patients through Connect instead of adding more volume to your existing platform.
Keep Existing Patients Where They Are
Existing patients and active orders can continue being managed through your current DrWell platform.
Let Existing Volume Decrease Naturally
As patients cancel or complete treatment, the number of patients your team needs to manage on the legacy platform naturally gets smaller.
Move the Rest When You’re Ready
Once the remaining eligible patient population is manageable, transition those patients to Connect on your timeline.
Keep Controlled Substance Volume Where It Is, For Now.
DrWell Connect is currently going through EPCS certification, so controlled substances are not yet available through Connect.
That doesn’t mean your regular medication volume has to wait.
Continue managing controlled-substance patients on your existing DrWell platform while moving eligible regular medication volume to Connect.
Once EPCS certification is complete and controlled-substance functionality becomes available, you’ll already have your Connect workflows established.
Keep the Workflows Your Business Needs.
Smart Consults are not currently available within DrWell Connect.
If you rely on Smart Consults today, continue managing those intake forms through your existing DrWell platform while using Connect to send new enrollment links and manage eligible Connect workflows.
You don’t have to give up Smart Consults to start taking advantage of Connect.
Use Both Platforms Where They Make Sense Today.
Start Getting More From Your New Patient Volume.
You don’t need to move your entire business overnight. Start with new patients and eligible medication volume, and our team will help you build a transition plan that works for your business.
- Next-day payouts on Connect orders
- Patient self-service through CareOS
- Patient delivery tracking
- Treatment plan stacks with one subscription and payment
- Add-ons that can help increase patient lifetime value
- A gradual transition without an all-at-once migration
Getting started with Connect does not require you to immediately migrate your entire existing patient population. Our team can help you determine the transition approach that works best for your business.
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