Get the surgical case you would have turned away
A patient books a consult, wants the procedure, and comes back outside your BMI criteria. Today that consult ends in a no and the patient goes somewhere else. With Connect you run the weight program yourself, earn on it every month, and the patient returns to you at goal weight to book the surgery.
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The consult that ends in a no is still a consult you paid for
Marketing brought the patient in. Your coordinator ran the consult. The patient wants the procedure and can pay for it. Then the BMI comes back outside what you or your facility will accept, and the entire investment walks back out the door.
The ad spend, the coordinator's hour and the consult slot are spent whether or not the case books. A decline is the most expensive outcome in the funnel, because it costs everything a booked case costs and returns nothing.
They go home and look for a surgeon with a different threshold, or they start a weight program somewhere else. Either way the relationship your practice just built transfers to whoever picks them up next.
Come back when you have lost forty pounds is a referral to whoever helps them lose it. The practice running the weight program is the one they call when they are ready, and that is the practice that books the case.
The patient stays your patient across the whole arc. Your practice earns every month while they work toward the threshold, and the surgical case is still yours at the end of it.
The case you decline is not a small case
Body contouring is among the higher fee work in an aesthetic practice, and it is exactly the work a BMI decline sends somewhere else. The figures below are the average surgeon fees published by the American Society of Plastic Surgeons for 2024.
Source: American Society of Plastic Surgeons, 2024 average surgeon fees. Surgeon fee only, not including anesthesia, facility or other related expenses. Your own fees will differ by market and complexity.
A licensed pharmacy fills it and ships it to the patient
A surgeon signs their name to outcomes. The question worth asking about any medication your practice puts a patient on is who is accountable if something is wrong with a lot. Here the answer is a licensed pharmacy with a dispensing record, not a supplier with a website.
You are the one holding the surgical goal. A patient losing weight toward a procedure has a reason to stay on the program that a general weight loss patient does not have. The finish line is a date on your surgical calendar. No telehealth platform can offer that, which is why the program runs better out of your office than out of anywhere else.
Medication arrives compounded at the prescribed dose and ready to administer. Nothing is mixed or diluted in your office.
Weight loss does not end the surgical conversation, it starts a longer one
A patient who loses a significant amount of weight arrives with skin laxity they did not have before, and with a new willingness to address it. The procedure they originally called about is often the first of several.
The tummy tuck, the mommy makeover or whatever brought them to the consult is now on the table, at a BMI you and your facility are comfortable operating at.
Significant loss leaves loose skin at the abdomen, arms, thighs and neck. A patient who would never have asked about an arm lift before will ask about one after.
Weight loss changes breast volume and facial fullness. Lifts, augmentation and facial work frequently follow, and by then the patient is comfortable in your office and already in your chart.
These do not book all at once and should not be pitched that way. The patient who stayed on your program for nine months is easy to reach when they are ready for the next one, because they never left your practice.
One number per month, with nothing arriving later
Your practice quotes an all-in number for a procedure and then honors it. The medication program should behave the same way. Connect puts the landed cost on screen with shipping and cold packaging already inside it, so the monthly number you quote is a number you can hold.
Price is set by what every practice on Connect buys together, not by the volume one practice can commit to alone.
What one declined consult is worth if you keep it
The same patient, followed from the consult you would have declined through to the procedure. The program margin is illustrative. The surgical fee is the ASPS published average.
What the practice keeps on the medication each month, after the landed cost with shipping and cold packaging already inside it. Your practice sets what the patient pays.
Margin the practice earns while the patient works toward your threshold. On a patient you would otherwise have declined, this is revenue that did not exist before.
The average surgeon fee for abdominoplasty in the most recent ASPS statistics. Surgeon fee only, with anesthesia and facility on top of it, and your own fee will differ.
The program margin plus the surgical fee, from one patient who walked in not meeting criteria. Anything they book after the weight loss sits on top of this number.
Program margin figures are illustrative and based on typical program economics, not a promise of results. The surgical figure is the average surgeon fee published by the American Society of Plastic Surgeons and varies by market, complexity and practice.
Recurring card payments that never touch your surgical billing
A surgical practice is built to collect one large payment before a case. A monthly program is the opposite pattern, and it fails the same way every time: a card quietly stops working in month four and nobody notices until the patient has drifted off the program.
Nothing arrives later as a separate statement to reconcile.
See what your declined consults are worth
Book a 30 minute call. Bring roughly how many consults a month you decline on BMI and what those patients came in for, and we will show the program margin, the surgical revenue on the other side of it, and the patient experience with your practice name on it. No slides.
Book a demoOne patient, followed for two years
The weight program is not the product. It is the bridge between a consult you would have lost and a surgical relationship that runs for years.
The patient is enrolled, charged monthly and shipped medication at home. Your practice earns on every cycle, and the patient is working toward a goal that has your surgical date at the end of it.
At goal weight the case books. This is revenue your practice had already written off at the first consult, recovered from a patient who never went anywhere else.
Loose skin and volume change bring the patient back for contouring work they were not thinking about when they first called your office.
A lower maintenance dose after the procedure keeps the patient on a monthly program and keeps your practice in their life, which is where the next referral comes from.
Advertise the weight program without the ad account getting flagged
Prescription weight medication is a restricted advertising category. Practices usually discover this when a campaign is disapproved or the ad account gets limited, because the platforms require certification held by the advertiser itself. DrWell holds it.
The certified advertising program is available as a paid program once your program has patients enrolled.
What a surgical practice would otherwise have to assemble
A surgical practice that decides to add a medication program quietly signs up to become a pharmacy vendor, a compliance function and a subscription biller. Connect arrives with all three already built.
Accredited 503A and 503B pharmacies covering every state, already vetted on licensure and lot testing. Nobody in your office negotiates a rate, signs a supply agreement or takes delivery of anything.
A compounded medication needs a consent of its own, and it is not the surgical consent you already use. Connect captures it at checkout, versioned and timestamped against the record, and the purchase will not complete without it.
Subscription billing with retry and card recovery, and medication, freight and the platform service fee all landing on one transaction. Your surgical collections are untouched by any of it.
Status, tracking, pause and cancel, under your practice name. Coordinator time belongs on consults and surgical scheduling, not on locating a package.
Compounded medications are not FDA approved, and the FDA does not review them for safety or effectiveness before they are sold. Connect does not make a clinic compliant on its own and does not replace your own legal and clinical judgment.
Eight jobs, before and after Connect
These are the eight things a weight program makes somebody do every week. Here is what each one costs a surgical practice running the program on its own, and what it looks like on Connect.
Based on how practices describe running a weight program on their own: a pharmacy portal, a card terminal and a spreadsheet.
Adding this without touching the surgical schedule
A surgical practice runs on operating time and coordinator hours. A weight program that eats either one will not last a year. Here is how practices start.
Every practice has a list of consults declined on BMI in the last year. That list is the pilot, and every patient on it already wanted the procedure and already met you.
Enrollment happens at the consult in a few minutes. The clinical step is a provider reviewing and submitting the order, which is minutes a month rather than a workflow.
Shipping, tracking, pausing and card updates are things the patient does themselves. If those calls start landing on your front desk, the program is configured wrong and it is worth fixing.
Send the programs you would offer and DrWell prices them line by line. The comparison comes back as real numbers instead of a pitch.
From signup to your first enrolled patient
There is no implementation and no data migration, because Connect sits beside your existing systems rather than replacing any of them. A practice that decides to do this on a Monday can enroll its first declined consult the same afternoon. Plans start at $2,999 a year or $299 a month.
Plans are priced by how many patients are enrolled at one time, not by how many staff use the platform.
Tell us how many consults you decline on BMI
Send a rough count of the consults you decline on BMI each month and the procedures those patients came in for. We will price the weight program, show the margin at a price you set, and put it next to the surgical fees you would have booked. You will also see a real program built end to end rather than a slide about it.
How we check a pharmacyWhat surgical practices ask us
Because the alternative is declining a consult you already paid to generate. A patient outside your BMI criteria still wants the procedure and will pursue it somewhere. Running the program yourself means the practice earns monthly during the runway, stays in contact with the patient, and is the one holding the relationship when they reach a weight you are comfortable operating at.
A licensed provider on your team, under their own license. Connect does not prescribe and does not supply providers, and DrWell makes no clinical decisions. Many practices assign this to a nurse practitioner or physician assistant rather than the surgeon, which keeps it off the operating schedule entirely. Scope of practice and supervision rules differ by state, so confirm yours with your own counsel.
That is your call and your facility's, and it is not something a software platform should be setting for you. Thresholds vary by surgeon, by procedure, by anesthesia provider and by whether the case is done in an office suite, a surgery center or a hospital. Connect does not set or enforce a number. What it does is give you something to offer the patients who fall outside whatever threshold you already use.
That is a clinical question and it varies by patient, starting weight, medication and how far they are from your threshold. Nobody should promise you a timeline. What the platform changes is that the runway is no longer dead time for your practice. The patient is enrolled, charged monthly and in contact with your office the entire way, instead of disappearing for a year and possibly not coming back.
It precedes it rather than replacing it. These are patients who are not booking a case today at any price, because you will not operate on them yet. The program earns during a period that currently earns nothing, and it improves the odds the case books with you rather than with the next practice they call. Patients who already meet your criteria should go straight to surgery.
Most practices move the patient to a lower maintenance dose on the same subscription rather than ending it. Holding the result protects the surgical outcome the patient just paid for, and it keeps a monthly relationship open with somebody who is now a strong candidate for contouring work and a reliable source of referrals.
No. Each order is compounded for the individual patient after checkout and ships to their home address, so there is nothing in your refrigerator and no capital tied up in vials. Some 503B medications can be ordered as office stock if your practice would rather keep them on hand.
Enrollment is a few minutes at the end of a consult that is already happening. After that, orders generate on the plan's cycle, the card is charged automatically, a declined card retries on its own, and patients handle tracking, pausing and card updates in the portal. If shipping questions start reaching your coordinator, the program is configured wrong.
No. Connect runs alongside whatever you use for charting, scheduling and surgical billing. It handles the medication program only: the treatment plan, the patient's subscription, the order to the pharmacy, the monthly payment and the patient portal. Nothing about your surgical workflow changes.
Not on your own ad account, in most cases. The platforms treat prescription weight medication as a restricted category and require the advertiser itself to hold certification, which is why practice-run campaigns get disapproved or the whole account gets limited. DrWell holds LegitScript Enterprise certification and runs ads through its own certified accounts as a paid program, with your practice and city named in every creative.
Same day for most practices. The account takes about ten minutes, onboarding runs under five, and a first patient can be enrolled in under a minute. The decision worth making in advance is which programs you want to offer and what each one costs the patient, because that is the only part the software cannot decide for you.
Only where one of your providers holds a license, and telehealth rules differ by state. Connect checks the provider's license against the patient's state before an order can be submitted, and the pharmacy network ships to all 50 states and DC. This matters for practices that draw surgical patients from a wide region, because the weight program has to follow the same licensure rules the consult does.
Plans start at $2,999 a year or $299 a month, priced by how many patients are enrolled at one time rather than how many staff use the platform. Every provider, every location and every staff login is included. On the illustrative figures above, a single recovered case covers the annual plan several times over.
Price the cases you are declining. Thirty minutes.
Send your consult decline volume and the procedures involved. We will show the program margin, the surgical revenue on the other side of it, and the plan your patients would receive with your practice name and care team on it.