One pharmacy network. One ordering workflow. All 50 states.
Connect gives your practice access to a pharmacy network that collectively covers all 50 states and Washington, DC. Build the treatment plan once. Your provider reviews the order. Connect coordinates the pharmacy workflow.
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Take pharmacy coordination off your staff's plate
Four jobs that stop being somebody's job at your practice.
Your staff does not have to research which pharmacy can serve the patient and then log into another portal. Every order is built and sent from the same place you built the treatment plan.
DrWell manages the pharmacy relationships used through Connect. Your practice does not open pharmacy accounts, get billed by a pharmacy, or keep paperwork current with each one.
Order, pharmacy and tracking information stay connected to the treatment plan instead of a separate list somebody maintains.
Tracking is available to the patient and your team once the medication ships, so most of those calls stop coming in.
Build the plan once. Connect prepares the order.
After checkout, Connect prepares the medication order from the treatment plan and identifies a pharmacy in the network that can serve the patient's location. Your provider reviews and submits it.
A prescriber reviews every order. Connect reduces the pharmacy administration around the prescribing decision. Nothing reaches a pharmacy without a prescriber submitting it.
Provider review is the only step that waits on your practice. Everything before it and after it is coordinated for you.
Serve patients across the country without building your own pharmacy network
The Connect pharmacy network collectively covers all 50 states and Washington, DC. Connect helps identify a pharmacy that can serve the patient's destination, so your staff does not have to research pharmacies state by state.
Connect helps solve pharmacy coverage. Providers must still meet the licensing and prescribing requirements that apply to the care they deliver.
Refills should not mean starting the pharmacy process over
The next order follows the schedule in the treatment plan and returns to your provider for review.
What happens after your provider submits the order
Most orders arrive in about two to five days, so you can tell your patient what to expect.
Timing can vary for temperature-sensitive medications, remote locations, holidays and carrier delays.
When something changes, stay in the same workflow
None of these land on your front desk.
DrWell coordinates another approved pharmacy that can serve the patient. Same prescription, same dose, same price.
Connect can identify a pharmacy in the network that can serve the new location, checked before the order goes out rather than after it ships.
DrWell coordinates with the pharmacy and the delivery carrier. Your patient is not on the phone with a shipping company, and neither is your staff.
Your practice provides the care. Connect coordinates the pharmacy workflow.
See the patient, make the clinical decisions, build the treatment plan, and review and submit the medication order. Connect prepares the order, identifies an appropriate pharmacy, manages the pharmacy relationships and keeps order status connected to the patient workflow.
What is left for your practice is the visit, the treatment plan, and one review before the order goes out.
Simple for your patients, too
Patients judge your practice on this part of the program.
Card on file, the same as any other purchase. No separate pharmacy bill shows up later from a company they have never heard of.
What they are taking, what the schedule is, and what happens next, in plain language rather than pharmacy shorthand.
In their app and by email, so they can see where it is without calling your office.
Patients get their treatment plan, shipment tracking and scheduled next order without having to choose a pharmacy or coordinate routine prescription transfers themselves.
See the entire workflow in 15 minutes
Watch a treatment plan become an order, see the provider review, follow the pharmacy workflow and see what happens when the next order is due.
Watch the 15 minute walkthroughWhat people ask before they switch
Most orders arrive in about two to five days from checkout to delivery. Timing can vary for temperature-sensitive medications, remote locations, holidays and carrier delays.
Not unless you want to. Patient-shipped orders are made for that patient after the order is placed, so there is nothing to buy up front and nothing expiring on your shelf. Certain 503B medications can be ordered as office stock instead.
They can see tracking themselves in the app, which answers most of it. Beyond that, DrWell coordinates with the pharmacy and the carrier so your staff does not have to.
Yes. The Connect pharmacy network collectively covers all 50 states and Washington, DC, and Connect helps identify a pharmacy that can serve the patient's destination. Provider licensing requirements remain separate.
No. Connect identifies an appropriate pharmacy based on the medication and the patient's location. If that pharmacy cannot fill the order, DrWell coordinates another approved option.
It follows the schedule in the treatment plan and returns to your provider for review, without your staff recreating it in a pharmacy portal. If you change the dose, the next scheduled order reflects the update when it comes back for review.
Manage the patient and the treatment plan. Your provider reviews and submits the medication order. Connect coordinates the pharmacy administration around it.
See what one pharmacy network could take off your staff's plate.
Show us how your team handles orders and refills today. We will show you the same workflow in Connect, from treatment plan to provider review, pharmacy coordination and delivery.